Say hello to 2.23! -Facility booking is now available in Tenant Portal. Tenant users can reserve facilities such as meeting rooms and more, all from the convenience of their mobile device.

What got fixed in 2.22: -Mandatory fields in digital forms now correctly marked to ensure smooth submission -Fixed filter on WO screen to show accurate search result

Knowledge Base is now available in 2.21! Find answers to your technical questions with our self-service help. -Workflow Execution menu is now called Approval. -Save time by performing bulk approval. -Changing your password will require a relogin using the new password. Thaqif let a couple filthy bugs slip into our last release, these have been fixed. We got rid of him btw. Until our next update, good night & if there's a zombie apocalypse, good luck.

We got rid of the pesky bugs where the signature in request forms were playing hide-and-seek, it's now visible and appear as intended.

Hi! We fixed up some few things to make your experience better. It ain't much but it's honest work :) -Non-Operational Staff role can request for supplies via Inventory Request -Adjust dashboard data using the Date filter Extra: Project Management -View project details of Project WO such as the timeline and progress. -Perform and monitor the status of the subtasks within the project.

We’re bringing you one last treat for 2024—the 2.19 release! Asset Management feature is here to help you keep track of your asset location. - Monitor the asset transfer process & make sure your assets are always where they should be - Approve asset transfer transaction - Accept and validate incoming assets

What's new in 2.18? Here's what: - Scan asset QR code to see the asset relationship with other assets - Document files such as PDF, DOC, DOCX, XLS, and XLSX are now supported for attachment in WO - Attachment label "Previous" and "Current" is added to indicate older and newer files when an inspection work order is revised - We no longer display the Asset and Area fields when creating a scheduled work order as these details are already defined in the checklist

It is now possible to create scheduled WOs with manual checklist via mobile. And we got rid of the bug in the Area field in general request forms, it should only be displaying areas that are linked to the requestor. You may return to your regular productive routine.

2.17 updates: -Perform stock count for inventory -Announcement in the Home screen to alert you of incoming system maintenance -New attendance violation types -Depending on config, you can scan QR code to submit WR, application form, or feedback -Auto-scanning for virus during attachment upload -In PPM, area name is also displayed in checklist assignment for asset -Configure external link to relevant apps Until our next update, good night. & if there's a zombie apocalypse, good luck.

Here comes 2.16! -Say hello to 'Upcoming' WOs for PPM so you can view & plan before doing the actual work -The workflow status is changed to "Pending Approval" & "Pending Prior Approval" -Enhanced filters in Application Form & Feedback -Our designer did some magic, you may find shiny new things in some of the screens We heard about the screen freeze so we improved the page rendering, anyway..less bugs! It's not that there were many bugs before, but there are definitely fewer now.

Here comes 2.16! -Say hello to 'Upcoming' WOs for PPM so you can view & plan before doing the actual work -The workflow status is changed to "Pending Approval" & "Pending Prior Approval" -Enhanced filters in Application Form & Feedback -Our designer did some magic, you may find shiny new things in some of the screens We heard about the screen freeze so we improved the page rendering, anyway..less bugs! It's not that there were many bugs before, but there are definitely fewer now.

Facility Booking is now available on mobile! Check real-time availability and reserve venues for your meeting or event instantly. Customise and notify participants regarding the reservation. Other fixes: - Synchronised clocking for more accurate time and date in Door Access - Input text with multiple lines are now supported in Work Order checklist - We're also working on reducing the earth's temperature by 3 degrees

Another day another update: -Adjudicate violations and restore order with the new "Violation" module. -Get notifications whenever there's a new or update in General Application module -View the asset breakdown history in work orders linked to an asset -In work order, you can view the anonymous requestor's details in the Additional Info field -Scan the attendee’s QR code to view their access record details Treat yo'self - We totally redone our Live Chat look for better user experience.

Greetings, good people of ServeDeck! I come bearing updates from my maker: - The attendance list is now able to show all records across multiple sites. - There may be additional approval when you request for inventory item. - Asset break down? Asset ready for use? Update the asset status in WO operation. - View records related to the WO such as work requests, application forms, feedbacks, and informational videos about various cat breeds. - Just kidding about the cat videos. Or is it?

New stuff in 2.12.1: - Asset photos with prefix 'WO_' is included as attachment in WO. - Inspection work order now includes compliance assessment. Conduct inspection and notify the team of the compliance status. - You can revise non-compliant work orders and follow up on the progress. - Main Task & Subtask have been moved to the Related Records tab.   Now that's out of the way, we're going to make our dev team work longer hours so they can start churning out even more great features :D

Happy Eid al-Adha! If you hear something screaming, it's probably just us slaughtering bugs. Here's what’s changed: - Data retention of 6 months for outstanding WO & 1 month for completed WO - Able to sync config data by module rather than redownload all data - Minor enhancements in Door Access & General Request Starting July, all rooted devices will prompt security alert. ServeDeck will block the check-in function with fake GPS location. So no more hiding, we know where you are...

2.11 is here! We've enabled display/hide task logs in Comments, enabled support for the signature type field in forms, and upgraded password setting with security policy. We also gave special attention in enhancing the app security because, well, it's important. Fixed bugs: - Data sync hiccup in inventory transaction - Confusing behaviour when applying OT - Incorrect action messages in Door Access We sent ServeDeck to an isolation room without food and now things are working better.

Happy news - better and enhanced security

Here comes the update!
 - More control on due date extension (EOT) for unscheduled WO
 - Can create work request copy
 - No more "Revise" button, only "Return to Requestor" and "Revert Status to Acknowledged"   We love the smell of dead bugs in the morning, not literally:
 - UI issue with the work order card size
 - We exterminated the bug that interfered with the version checking in iOS   We also enhanced the advanced filter function for work request, so now the advanced filter is more advanced.

With 2.10 update, now you can: - Provide the outcome details in work requests - Add your signature when reviewing the approval workflow, which will appear in your report as well We hear you, here's what we've fixed: -Fixed: when deleting a shift, the haunted shift somehow still showing up. This matter has been exorcised. -Fixed: notification that keeps giving birth to unexpected twins, usually people would be happy for twins, but not this one. Our designer made some minor visual changes at some place. We improved the app stability to provide you better user experience, and because we're nice.

- Synchronising behaviour that is more in-sync thus handling the flow of data in a more graceful way.

Issue and Preventive Maintenance are combined and replaced by Work Order. Most functionalities are retained in the new module with some enhancements: - Common functionalities are applied in a consistent manner across different work order types - Addition of new feature – requestor feedback rating - Improved experience of record searching via new sorting behaviour Introducing Work Request: - Ability to request work to be performed via work request form and monitor its status - Ability to create work order directly from the work request UI/UX improvement for better user experience

- User can view announcements and acknowledge them. - UI/UX enhancement and bug fixes for all modules for better user experience.

- Users are able to upload document in .PDF, .docx, .xlsx, .zip and .rar format when creating or editing issue. - Allows users to raise issue by external party outside of the operation team. - Dark mode can be enabled via Settings screen. - Tenant users now can create Visitor Invitation via mobile app. - Enhancements on Smart Door Lock to allow permanent and temporary access of user on specific door - Workflow approval now can be done on mobile app. - UI/UX enhancement and bug fixes for all modules for better user experience.

- When requesting for inventory items, user is able to search by item name or item code - When creating new issue with asset selection, user is able to search by asset name or asset's location - General bug fixes and UI improvements