SMS routing has been incorporated in incident details as part of this new release. Users will be able to respond to incidents created by SMS directly from the incident details screen. Prescheduled alerts have been removed as part of deprecation process. Users will now only be able to create system incidents through immediate trigger from the New Incident screen. Action buttons on the incident details screen have been updated to be more clearly visible against default device inset padding.

Critical Alerts have been introduced in the new update. When enabled, it will allow push notifications to override the phone's silent mode and pass through.

Navigation bar and button display management have been updated for better user experience.

This update addresses a bug in the previous release that was causing the mobile app with expired sessions to stall upon load.

The application has been optimized for performance and updated to meet new operating system requirements. No major changes have been published in this release.

Routines have been updated to allow easier scheduling where shifts roll over to the next day. Rotation end times have been replaced by duration allowing a single shift to roll over to the following day.

The application has been updated to comply with the FCM HTTP v1 API to distribute push notifications. Some minor bug fixes were made as well.

A fix was introduced to improve application session management and avoid situations where the application freezes upon load.

TaskCall’s mobile application has been upgraded to offer more incident actions in the new release. The latest app supports running workflows, adding conference bridges and business impact. In addition, user on-call shifts now reflect continuous roles and is in sync with the data displayed on the web application.

Fixes were made related to time inconsistencies in routines. No other major changes were introduced.

Push notification permission request has been updated to allow users to enable them if needed after initial login.

There are no visible changes in this new release. The application has only been optimized for better performance.

Technical service dependencies are now automatically displayed on the incident details screen. Full breakdown of the dependencies are available on the services screen. The list of services shown, now also include business services.

Some minor fixes were introduced in this new release. Links in notes in incident timelines are now being processed correctly. Navigating back to incident list from the details screen, which was freezing sometimes, has also been fixed.

The newest release of TaskCall enables access to multi regional data centers. Users must choose their respective data center region before logging in. The application can now also handle tagging on incidents to contextualize them more.

The newest TaskCall mobile application introduces Single Sign-On (SSO). Log in with your identity provider and make access management seamless. Make user registration hassle free with auto provisioning. Enhance user management with a single source of credentials.

A bug that was causing the app to freeze on start up was fixed. A quick roll out has been done to address the problem.

TaskCall's latest release has introduced 2 new features - outbound calling and the ability to edit incident titles. For incoming live call routing calls, the app will now show a Call Back button to allow users to dial back the caller. This will allow incidents created by missed calls to be handled in a more streamlined manner. On the other hand, editing incident titles will help to give more context to an incident if the standard title does not grasp the topic of the error.

TaskCall's latest app update includes 3 new features - a Services screen to track which parts of your system have been impacted, the ability to subscribe and unsubscribe from incidents from the Status Dashboard and the ability to create synchronized incidents on platforms like Jira and monday.com directly from the app with a click of a button. We have also corrected a known error with the timestamp that is displayed on the incident details screen. The new update to the TaskCall app makes incident management and response even easier. Empower your Dev-Ops teams right from your finger tips.

Improved token refreshing capability has been introduced along with the ability to display dynamic user profile picture. The incident details screen has been embellished with more information - metric snapshots, voice messages, notes and alerts on the incident. Users will be able to view ongoing similar incidents as well, determined by our sophisticated AI.

Minor fixes and upgrades have been introduced in version 2.1.0 of the TaskCall mobile app. App crashes resulting from day selection in repeating pre-scheduled alerts have been fixed. A fix was also introduced to stop users from getting logged out of the app periodically. Lastly, a change has been made to consistently show the splash screen upon loading the app instead of being redirected to the login page first.

TaskCall is being re-introduced with a new look, improved features and more content. We have made it easier for users to mobilize their response effort right from the app and keep stakeholders informed. Incidents now display more detailed information. The service that the incident has been created on, the business services that have been impacted by it, the status updates that have been posted for it can now all be seen from the incident details screen. And responders can now join conference bridges with one click and collaborate faster. More actions can be taken on incidents right from the app. Users can now un-acknowledge incidents, amend its urgency, add responders and run response sets to mobilize the response effort, post status updates to keep stakeholders up-to-date with the progress and add notes for internal references. Incidents can now also be triggered manually on a service from the mobile app. Users can choose to trigger them immediately or pre-schedule them to trigger at a later time. Users can now view their current and upcoming on-call roles on the app, and from their one-click to dial contact information others can easily reach them. They can also override their on-call routines right from the app when they need to. Status dashboards have been introduced to streamline communication between responders and stakeholders. Stakeholders and business managers can now stay up-to-date on incidents that impact the business performance of the organization.