Gentari Go 17+

For a non-EV user, I find the solar and EV rental feature quite exciting. It's a good start, and I look forward to seeing more developments in the future.

Thank you for sharing your thoughts with us! We’re thrilled to hear that you find our solar and EV rental feature exciting. Gentari Go committed to continuous improvement and innovation. Rest assured, we’re actively working on enhancing our offerings and bringing you even more exciting features in the future. Your feedback inspires us to keep pushing boundaries and creating sustainable solutions. If you have any specific suggestions or ideas, feel free to share them with us at product@gentarigo.com.

We value your input and look forward to serving you better. Thank you for being a part of the Gentari Go community!

Best regards,
Gentari Go Product Team.

When you tap direction to the charger, it just shows the general area of where the charger is instead of showing direction from current location like in Google Maps.

Dear Customer, thank you for your feedback regarding our navigation feature. We understand how crucial accurate navigation is for our users, and we are committed to ensuring the best possible experience. Our team is actively investigating this issue with Apple Maps to identify and resolve the location data. In the meantime, you may choose from other available navigation options in Gentari Go for reliable directions to the charging stations in Gentari network. We appreciate your patience and understanding as we strive to enhance your charging experience. If you have any further suggestions or questions, please don't hesitate to reach out to us directly at product@gentarigo.com. Best regards, Gentari Go Product Team.

have to try multiple times to get to charge

Dear valued customer,

Thank you for sharing your feedback. We're sorry to hear about your experience with our app. Your satisfaction is our top priority, and we're committed to resolving any issues you encountered. Could you please provide more details about the problems you faced? This will help us address the issue effectively. You can reach out to our support team directly at greenmobility@gentari.com or through the in-app feedback feature. We appreciate your understanding and patience.