After trying out the new norikae annai, I found it to be too overwhelming, worst thing is it doesn’t show Japan Rail Pass info which is I like to stress, particularly important for us foreigners who are visiting Japan. The old JapanTransit app is still way better, very easy and simple to use. Best of all, it shows JRPass on the routes you searched for. Which is super helpful. Hope you continue to support the app. Otherwise, please integrate these useful features into your new app. Thank you for your attention. Much appreciated.
Thank you for contacting Jorudan user support.If you want to search for a route using the Japan Rail Pass, please turn on "Route Options" → "Japan Rail Pass" on the route search screen and try searching.*The above settings can be used in multilingual mode other than Japanese.You can follow the instructions below to change language mode.Please select "Settings" on your device → “乗換案内(JapanTransit)” → “Language” → “English”.If you haven't found "Language settings" in "Settings", please take the trouble of following the instructions below to add the language used, and operate following the instructions given earlier.Select in following order on your device: "Settings" → "General" → "Language" → "Language & Region" → "Add Language", and add "English".If you have other questions related to the APP, please refer to FAQ in the APP for frequently asked questions.Sincerely,