KFC Malaysia

Name: KFC Malaysia
Rating: 4.7 (194531 reviews)
Author: QSR Brands (M) Holdings Berhad

Food & Drink

Free · Designed for iPad

195K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

QSR Brands (M) Holdings Berhad
Language

EN
English
Size

143.3
MB

Hurry, enjoy finger lickin' good deals from App Exclusive menus to redeeming KFC reward points for instant savings on your orders! PESAN LAGI, JIMAT LAGI Earn points with every order and redeem your KFC Reward Points instantly on your next purchase. APP EXCLUSIVE MENU Exclusive deals just for you on the KFC App. It's not available anywhere else, and not forever. Only on the KFC App, so don't miss out. DELIVERY OR TAPAU, SENANG JE Whether you're having a busy day or planning for a party, let us know where you are and we'll deliver your KFC favourites. You can also skip the queue and collect your meal from your nearest KFC with Self Collect! No matter the occasion, order with the KFC App for meals made fresh daily, just for you!

Ratings & Reviews

4.7

out of 5

195K Ratings

Your apps so slow and in foodpanda capture the restaurant which u not cover for that area
08/06/2021

Ultimate_Zane
My hous in kota seriemas and in food panda only capture kfc nilai. They did not capture kfc bandar enstek. I called kfc nilai first before order and they said ye they can deliver if its available in foodpanda list. After about 30 minutes waiting food panda cancelled my order and stated that they dont have riders. I spent rm60 and gone just like that???? I have to pay immediately while the refund in 2 weeks and most of the time they didnt refund my payment at all!!!!! U should not collaborate fith foodpanda anymore PLUS u should polish ur kfc apps too coz it is very confusing and not friendly. Eg: i put voucher which is not available for my order but when i try to pay, because voucher still there but cannot apply to may order, the apps didnt remove it automatically and didnt inform me. Instead i just kept hanging and cannot pay!!!!!!!!! Pls look into this or else ur customer GONE to MCDONALD which their apps very friendly and FAST!!!!!
Your apps so slow and in foodpanda capture the restaurant which u not cover for that area
08/06/2021

Ultimate_Zane

My hous in kota seriemas and in food panda only capture kfc nilai. They did not capture kfc bandar enstek. I called kfc nilai first before order and they said ye they can deliver if its available in foodpanda list. After about 30 minutes waiting food panda cancelled my order and stated that they dont have riders. I spent rm60 and gone just like that???? I have to pay immediately while the refund in 2 weeks and most of the time they didnt refund my payment at all!!!!! U should not collaborate fith foodpanda anymore PLUS u should polish ur kfc apps too coz it is very confusing and not friendly. Eg: i put voucher which is not available for my order but when i try to pay, because voucher still there but cannot apply to may order, the apps didnt remove it automatically and didnt inform me. Instead i just kept hanging and cannot pay!!!!!!!!! Pls look into this or else ur customer GONE to MCDONALD which their apps very friendly and FAST!!!!!
Worst customer service
07/12/2019

Booyahkhu
I had to call 5 times just to check on the delivery status and never get revert. Nothing. The funny thing is the KFC branch is less than 5 km from my house! If I can drive to the restaurant on my own, I would! But the thing is I need to have it deliver to my house. If you’re not ready to initiate the delivery services using the apps or anything. Better not! It would be wonderful if you could include it the Real Time delivery time. Hence people can locate the delivery guy location as well as please notify the user earlier if there’s any high ordering hence the food will arrive late. There’s so many app for food delivery. Do more research. Improvise. Please.
Worst customer service
07/12/2019

Booyahkhu

I had to call 5 times just to check on the delivery status and never get revert. Nothing. The funny thing is the KFC branch is less than 5 km from my house! If I can drive to the restaurant on my own, I would! But the thing is I need to have it deliver to my house. If you’re not ready to initiate the delivery services using the apps or anything. Better not! It would be wonderful if you could include it the Real Time delivery time. Hence people can locate the delivery guy location as well as please notify the user earlier if there’s any high ordering hence the food will arrive late. There’s so many app for food delivery. Do more research. Improvise. Please.
Terrible Delivery App. NEVER ORDERING AGAIN
24/03/2020

GoldfishWalker
Ordered and payed the night before my scheduled delivery(1pm) and the food was delay for 4 hrs. Called the delivery line 3 times and at every call, the staff said that they are preparing my order and claimed that their rider tried to call me numerous times. I received NO CALLS even from a second phone number I gave. An hour after the last call, a staff called me to inform that their shop is CLOSED?? The staff even mentioned that they have been closed for THREE DAYS. With three days of experience, why NON of the staff on the delivery line even care to inform me that they are closed??? Instead of telling me that they are ‘preparing’ my order, keeping me waiting for HOURS. I understand that it is quarantine right now and the shop decided to close but NO ONE in that 3 delivery line calls informed me about the closing. This is ridiculous! Plus, if your are closed why is the app still operating to receive orders?? Without ANY NOTICE. Pls close or disable or even post a simple notice on the app if you are planning to CLOSE than STILL RECEIVE ORDERS AND PAYMENTS!
Terrible Delivery App. NEVER ORDERING AGAIN
24/03/2020

GoldfishWalker

Ordered and payed the night before my scheduled delivery(1pm) and the food was delay for 4 hrs. Called the delivery line 3 times and at every call, the staff said that they are preparing my order and claimed that their rider tried to call me numerous times. I received NO CALLS even from a second phone number I gave. An hour after the last call, a staff called me to inform that their shop is CLOSED?? The staff even mentioned that they have been closed for THREE DAYS. With three days of experience, why NON of the staff on the delivery line even care to inform me that they are closed??? Instead of telling me that they are ‘preparing’ my order, keeping me waiting for HOURS. I understand that it is quarantine right now and the shop decided to close but NO ONE in that 3 delivery line calls informed me about the closing. This is ridiculous! Plus, if your are closed why is the app still operating to receive orders?? Without ANY NOTICE. Pls close or disable or even post a simple notice on the app if you are planning to CLOSE than STILL RECEIVE ORDERS AND PAYMENTS!
Pls repair your site
13/08/2021

Fionananananannanananana
The only reason i ordered using kfc’s page instead of Grab is to buy the chicken skin. But for some reason, the burger sets menu wouldn’t open? I ordered from chicken sets and snacks, both worked just fine but when i clicked on the burger option, nothing came out. Initially i thought it was the phone’s problem, so i ordered using another phone and same thing happened. Not to mention, there was trouble on checking out as well. When i first wanted to do the payment via mobile banking, nothing came out again. But by then the proceed button had already turned grey, nothing worked anymore, so i had to REORDER everything, which would’ve been my 3rd or 4th attempt already by then. And then after managing checking out using debit card option, AGAIN, something went wrong, stating error in my order. But thank god i’m a patient woman, and so i went through the WHOLE process, AGAIN, and FINALY managed to proceed with my order. It’s a bad site. Pls fix.
Pls repair your site
13/08/2021

Fionananananannanananana

The only reason i ordered using kfc’s page instead of Grab is to buy the chicken skin. But for some reason, the burger sets menu wouldn’t open? I ordered from chicken sets and snacks, both worked just fine but when i clicked on the burger option, nothing came out. Initially i thought it was the phone’s problem, so i ordered using another phone and same thing happened. Not to mention, there was trouble on checking out as well. When i first wanted to do the payment via mobile banking, nothing came out again. But by then the proceed button had already turned grey, nothing worked anymore, so i had to REORDER everything, which would’ve been my 3rd or 4th attempt already by then. And then after managing checking out using debit card option, AGAIN, something went wrong, stating error in my order. But thank god i’m a patient woman, and so i went through the WHOLE process, AGAIN, and FINALY managed to proceed with my order. It’s a bad site. Pls fix.

Hurry, enjoy finger lickin' good deals from App Exclusive menus to redeeming KFC reward points for instant savings on your orders! PESAN LAGI, JIMAT LAGI Earn points with every order and redeem your KFC Reward Points instantly on your next purchase.

Version 2.3.6

31 Jan

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