Lalamove – 24/7 On-Demand Delivery App
Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.
Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.
What’re our edges?
Fast and available 24/7
Whether you need a rush delivery in the middle of the night or a scheduled delivery during regular business hours, Lalamove has got you covered. On-demand, same-day, next-day or scheduled deliveries? Multi-stop pick-up and drop-off points? All at your fingertips.
Wide range of vehicle options
You can choose from a range of vehicles, including motorcycles, vans and trucks, depending on the size of your shipment. Whether you're delivering a single document or an entire truckload of goods, Lalamove has the right vehicle for the job.
Efficient and cost-effective
Our affordable delivery service cuts operation costs for SMEs and Corporates. The transparent pricing system means there are no hidden costs or fees, making it easy to budget for delivery expenses.
Reliable and professional drivers
Your package is always in safe hands. Our drivers are trained, experienced and dedicated to providing the best possible service to our customers, ensuring that your deliveries arrive at their destination on time, every time.
Real-time tracking for peace of mind
Once your shipment is on its way, you can track its progress in real-time using the app. This means that you can stay up-to-date with its location and estimated time of arrival, giving you peace of mind and allowing you to plan your day more effectively.
What do we deliver?
We support delivery of all sizes, from couriers for small and valuable goods to shipments for heavy & bulky items:
• Moving home & office
• Wholesale goods
• Construction materials
• Medical equipment
• Hardware / electrical goods
• Large & oversized items
• Urgent documents
• Food & beverages
• Flowers & gifts
• Fragile parcels & packages
How does it work?
Book your on-demand or scheduled deliveries in seconds!
• Open the Lalamove app
• Set pick-up and drop-off locations
• Select vehicle type
• Choose payment method
• Match with a driver and track your delivery in real-time
You can also place deliveries via our web app on www.lalamove.com! Simply upload a CSV file with details of all your drop-off points in one go.
Talk to us
For more info, please contact us at:
Lalamove HK - email@example.com / +852 3701 3701
Lalamove VN - firstname.lastname@example.org
Lalamove ID - email@example.com
Lalamove TH - firstname.lastname@example.org
Lalamove SG - email@example.com
Lalamove PH - www.lalamove.com/en-ph/
Lalamove MY - www.lalamove.com/en-my/
- Bug fixes / Crash fixes
Thank you for choosing Lalamove. We keep on optimizing to provide great service to our customers. Please download the latest version to enjoy your best experience in fast & simple intra-city delivery among Asia.
Ratings and Reviews
New version - no cancel button and pricey compare to other delivery apps
Ive realize that since lalamove upgrade their version of apps, the price of delivery become more expensive compare to bungkusit and grab.
The other things that make me feel annoyed when there is no cancel order button. Yesterday ive accidentally book 3 orders for delivery and i need to cancel 1 order .. since i just need to use 2 driver to 2 different places. Try yo chat with agent but no respond.. 3 times ya!
Lalamove drivers are becoming petit thieves, running away with delivery packages. The funny thing is that lalamove does not seem to know what to do to them, they will rather put you under stress with stupid protocols, asking you to make police report and bla bla bla, but not sure they question drivers. I’m sure they don’t investigate these reported drivers. I don’t even use it for special package delivery. This company is filled with criminal drivers. Because of MCO, some people do home cooking/trading and deliver to customers using lalamove, unfortunately, the criminal drivers will run away with the money that they are supposed to collect from the buyer and return to the seller. When you report, lalamove will come up with stupid protocols. My advice, when giving these criminal drivers your package, record a short video of them when you are handing it over to them. Lalamove gotta figure out how to improve their service and root out these criminals. If you want to deliver what you sold to a customer through lalamove and also want the customer to send the payment back to you through same lalamove, please don’t tell the lalamove that he will receive payment for what he delivered. Also let the customer package the money inside something, don’t hand over the money directly to the driver, even ordinary rm200, the shameless driver will run away with it.
Customer Service & Driver issue
I’m order my lalamove under (motorcycle) category. But a (car) driver accepted my order. The system show that around 10 minutes then the driver will be arrive. But I saw my driver still pending around 16 minutes after I’m waiting 20 minutes. I text my driver but he also didn’t reply me and didn’t read my message. After that I cancelled my order directly coz my friend get a motor driver through another company. 4.49pm i cancel my order, the driver still go my pick up point and reach there around 5pm. After that lalamove Customer Service call me and want to charge me RM5 because my driver is on the way already?! Halo? I do a cancellation due to my driver delayed my order and didn’t give me a call or any message for it! Lalamove customer service, can you please find out the reason of customer do a cancellation first before you call customer and ask customer pay for the (driver on the way process fee) before you call? I will not use this apps again, and won’t recommend my friends to use your system due to this issue.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Lalamove Media Limited
- 100.7 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
English, Bengali, Indonesian, Japanese, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- © Lalamove Media Limited
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