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More than just a motor insurance, as part of our continuous effort to ensure your convenience and security, Lonpac Insurance Bid provides you Lonpac E-Assist, a complimentary emergency car assistance programme.

It is exclusively designed for our motor policyholders of Comprehensive Private Car and policyholders of E-Assist Smart Driver Personal Accident insurance (SDPA).

You can use this app to request for accident towing service, breakdown towing service, and breakdown minor service such as jump start, out of fuel, or tyre replacement.

The app takes advantage of the GPS functionality in your smartphone which helps Lonpac E-Assist team to quickly identify your location. It expedites our arrangement of towing or onsite minor breakdown service for our valued customers.

In the event of an accident where a service request is submitted through this app, the case will be notified to Lonpac's Claim Department immediately.

You can also submit photos of your own damaged vehicle, and of the third party damaged vehicle and it will be transferred instantly to Lonpac.

Benefits and Services of Lonpac E-Assist:

a) 24-Hour Minor Roadside Repairs,
b) 24-Hour Emergency Towing Services
c) Car Rental Referral Service
d) Arrangement for Hotel Accommodation
e) Panel Workshop Referral Services

*Note: Subject to Terms and Conditions. Kindly visit the app for the complete Terms & conditions of Lonpac E-Assist.

Our Helpline Number: 1300-88-1138

What’s New

Version 1.1.22

Fixed bugs.

Ratings and Reviews

2.2 out of 5
6 Ratings

6 Ratings

gscy ,

How to proceed?

Same issue, there is no proceed button at T&C page. Pls advise.

QQ Teddy ,

System hang

Just downloaded the apps and the apps got hang!! Always show the term and conditions page!! Pls fix it!!



Unable to open mobile app.
It stops at terms and condition. There is NO going NEXT.

App Privacy

The developer, MAPHILINDO INTERNATIONAL SDN BHD, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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