SEB cares 4+
Sarawak Energy
Designed for iPad
-
- Free
Screenshots
Description
Required iOS 14.0 or later.
“SEB cares” is here to serve you better. Update or download the app today to use the app with a brand-new look!
Easily perform your electricity-related transactions by:
• Viewing your bills and pay anytime through the app
• Reporting your customer service and technical issues using the ‘Make a Report’ feature, and keeping track of the status
• Tracking your electricity consumption for 3, 6 and 12 months in a single screen
• Receiving real-time alerts on planned and unplanned power outages
• Subscribing to our e-Bill service to receive electronic bills on time
• Getting in touch with our virtual assistant CARINA
• Accessing in three (3) different languages – English (default), Bahasa Malaysia and Mandarin
Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.
What’s New
Version 21.0.0
We’ve updated the new UI and make features load faster.
Ratings and Reviews
Cant use it anymore.
Im on iphone 6plus. And it only updates until ios 12. But the current update is ONLY compatible with ios 13. I wish this app has backward compatibility.
Developer Response ,
Hi user. Alternatively, you may log in via the web version at https://sebcares.sarawakenergy.com. Should you need further assistance, please do not hesitate to contact us through our care line at 1300 88 3111 or email us at customercare@sarawakenergy.com. Thank you.
Please use negative symbol for excess payment
Hi SEB Cares developer. Please use negative symbols for excess payment. It’s confusing when I press on tab “Account” and saw my bills showing for example RM74, but when I open the “Details” it says “Excess Payment”. So this is a bit confusing. The newly updated apps looks great anyway! Nicely done. Thanks
Developer Response ,
Hi. Thank you for taking your time to give us your valuable. Rest assured that we have taken note on the comment. Please contact us at 1300 88 3111 or email to customercare@sarawakenergy.com if you require further assistance from us. Thank you.
New app but have 4-digit verification issue
Updated the app to the latest version. New interface but the when I tried to login, still didn’t received 4-digit verification in my email until now, what a waste of time. To be honest, I don’t mind if the app looks like pay & go app, as long as it’s working. Hope the IT team can escalate a fix soon, I need to login in order to pay the bills. Thanks.
Developer Response ,
Hi, we apologise for the inconvenience caused. We are aware and have rectified this issue. Please try again and should the issue persists, kindly contact us at 1300 88 3111 or email us at customercare@sarawakenergy.com. Thank you.
App Privacy
The developer, Sarawak Energy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Financial Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Sarawak Energy Berhad
- Size
- 74.5 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Sarawak Energy Berhad
- Price
- Free