SmartServ Grundfos MY 4+
GRUNDFOS PUMPS SDN BHD
Designed for iPhone
-
- Free
iPhone Screenshots
Description
This app provides a platform for Grundfos customers and Associated Service Partners to seamlessly interact on their Service requirements.
As a Grundfos Customer, you can
- Create a Service or Installation request
- Maintain your inventory of pumps to quickly raise a service call
- Identify the Service Partner nearest to you, to attend the request
- Keep tab and be notified on the progress of your Service handling
- Interact with the Service Partner/Service Engineer
- Rate the service and provide feedback
As a Service Partner, you can
- Maintain your team of Service Engineers, and assign Service requests
- Interface with the Customer – call, respond back on the requests
- Be notified on all discussions between Service Engineer and Customer
- Search issues, monitor Assigned/Active issues
- Interact with Grundfos Services team
What’s New
Version 1.0.4
Bug fixes and UI improments
Ratings and Reviews
ID
How to create an ID? There is no way to create a new ID
Doorstep Service within 24 hours (5 stars CS)
2023 May update - I can confirm that this app works effortlessly. Just for context, I applied for warranty claim (suspecting motor faulty as my booster pump stopped functioning). To my surprise they showed up at my doorstep the next morning upon confirming with me via phone call. Turns out the issue was with the capacitor - hence knowingly they brought a new set and replaced it accordingly. Since it’s under warranty, the whole service was FOC.
PS: Service took less than 20 minutes, in my case.
Highly advice for those of you experiencing any sort of issues with your booster pump to lodge a Service Request in this app and provide all information as accurate as you can. Choose ASP nearest to you and the technician would likely arrive on the next day, good luck.
App Privacy
The developer, GRUNDFOS PUMPS SDN BHD, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Provider
- GRUNDFOS PUMPS SDN BHD
- Size
- 65.6 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Hindi
- Age Rating
- 4+
- Copyright
- © GRUNDFOS PUMPS SDN BHD 2019
- Price
- Free