Trek App 4+

I’ve been using Trek Rides almost daily since Q4 of 2023 and let me say one thing: ONLY book Trek Rides if you have plenty of time to spare and you’re definitely NOT in a hurry. Seriously, this ride is extremely affordable, however it’s not worth it if you’re risking yourself of arriving late at work. Or a date.

Also, the estimated time of arrival for both the driver to you and you heading towards your destination WILL change so you might want to keep that in mind.

All in all, it is very affordable for a carpooling/eHailing service (only RM2 per booking) but if time is your main concern, please stray away from Trek Rides.

Used this app for the first time today & I can spot two (2) missing features - I am unable to communicate with driver given the app has no text or call driver button. Also, since this app will direct driver to pick up anyone as long as it hasn’t reach 5 passengers, would be nice to have a feature to tell the passenger on either the number of passengers that are already inside the car or how many more passengers the car needs to pick up within the area. This gives more time clarity to the passengers & help to plan their time to reach their real destinations (not the drop off point) properly. Yes, this concept is way better than had to wait for bus, but it defeat the purpose of being more efficient & faster to get to the drop off location since getting to pick up more than 1 passenger will take at least around 20 mins.

The latest update makes this app unusable — I couldn’t log in because it keeps leading me to the Firebrand app page (perhaps the backend?) to get the TAC, and when I do get it I can’t access the TAC section again anyway. A shame, since Trek was pretty useful whenever I seem to miss the MRT bus.