Chowdeck Vendor Hub 4+

I would like to propose an enhancement to your application that would allow vendors like us to respond to customer complaints directly. This feature would be invaluable in addressing issues and learning from them for the future. I've observed that some customers leave unjustified negative reviews, which can significantly damage a restaurant's reputation.

For instance, there was a recent case where a customer ordered a meal from my restaurant, and as a gesture of goodwill, I included a complimentary bonus item along with their order. Despite this, they chose to leave a negative review, completely omitting the extra effort I made to ensure their satisfaction. This misrepresentation cast doubt on my commitment to service and unfairly tarnished my restaurant's image.

If I had the opportunity to respond to their complaint, I could clarify the situation and show potential customers that we genuinely care about their feedback. I hope that enabling us to engage with reviews would not only help us address any misunderstandings but also demonstrate our dedication to customer satisfaction to the wider community.

I have registered for weeks now and my profile is yet to be verified. I have sent mail, no response. Please look into this.

I'm running a business and I am finding it hard to run ads here with you guys nothing anywhere except yaba .... Nothing in Morocco or Shomolu or even Bariga or fola goro or Abule ijesha nothing !!!! Just yaba and few irrelevant places this is bad for me If running the ads on the featured section would be hard like this Please let's use the explore
Since Monday nothing
Just today
I'm literally drained and tired from texting you guys
I check all the above location and what I'm seeing are the same set of Resturant from the begining mine excluded
Even in the irrelevant places where mine pops out
These Resturant pops out with it
It would be very much better if you guys had said no slots while I was about to pay, I would have figured out something else This isn't how I planed or plan to run my business
My wife owns a salon 30 mins away from my store
And her customers can order except they search
This isn't right