HelpdeskAdvanced

Productivity

Free · Designed for iPad

HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.

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Bug fixing.

Version 3.0.72

The developer, PAT Srl, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary based, for example, on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    • Provider
      • PAT Srl
    • Size
      • 43.7 MB
    • Category
      • Productivity
    • Compatibility
      Requires iOS 13.0 or later.
      • iPhone
        Requires iOS 13.0 or later.
      • iPad
        Requires iPadOS 13.0 or later.
      • iPod touch
        Requires iOS 13.0 or later.
      • Mac
        Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
      • Apple Vision
        Requires visionOS 1.0 or later.
    • Languages
      • English
    • Age Rating
      4+
    • Copyright
      • © PAT Infinite Solutions
  • Developer Website
  • Privacy Policy

    • More by PAT Srl

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