Unifi by Unity Bank 4+

System Malfunction

For several days on my IOS I’ve not been able to perform any transactions on this app because of this lousy error message. This occurs periodically. Updates don’t come regularly either whenever it happens.

Duplicate transactions require you to wait for hours even if an error was made or the server was busy at the time. Fix the bugs quickly and work on the servers regularly.. we’ll appreciate that.

Worst bank ever

For me to log in to this app most times it a problem some times it take 3 to 4 days before I can access it, When it finally open for account balance to show it’s a problem, banking system very slow, my state branch customer service zero. This bank always have one issue or the other. To get alart is a problem even when alart comes it will be after 2 to 3 days, giving wrong alart figures not corresponding with the actual figure in my account balance. How can a ledger balance reflect each time you receive alart, that make my alart figure always high. Please I need an accurate alart balance. I’m not giving you even 1 start. You wold have not gotten even star, I just need to submit my review so you can see it that’s why you are having even one star.

App Malfunction

I wonder how you got NYSC to endorse to create accounts for corps members. This bank is the most useless bank I have ever used. From the moment the account was created on NYSC camp, it has been one issue or the other. First, it was daily 2k withdrawal, next asking me to go to bank to write hand written letter to request for statement of account when other bank in this time and age will send your statement of account to you via mail even if you ask at 1:00am, to telling me my password was incorrect and me making change my password not knowing that the app is the one with the issues. Only God knows what will happen when the increased allawee gets paid. With these few experiences, this bank is not worth banking with after my service year. Ire oooo

Developer Response ,

Hello folamichael, we apologize for all the inconvenience. Please email us at Customercare@unitybankng.com so we can look into all your concerns for a resolution.