BoldDesk 4+

Name: BoldDesk
Author: Syncfusion Inc.

Syncfusion Inc.

- Gratis

Descripción

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.

The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.

Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.

Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.

This intuitive ticketing system features an improved user experience to provide seamless customer service.

We are constantly striving to enhance your experience with the BoldDesk mobile app.

20 ago 2024

Versión 1.0.16

Boosted Performance for a Smoother Experience!
We've significantly enhanced the performance of our ticket module to provide a smoother and faster user experience.

A New Look and Improved Features!
We have completely redesigned the Ticket and Activity modules to offer a sleek, user-friendly interface with enhanced functionality.

Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable.

Syncfusion Inc., que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.