Customer App - Zoho Assist 4+

Name: Customer App - Zoho Assist
Rating: 2.2 (10 reviews)
Author: Zoho Corporation

Zoho Corporation

- 2,2 • 10 beoordelingen

- Gratis

Beschrijving

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.

Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.

5 mrt. 2025

Versie 1.5.8

Bug fixes and performance enhancements.

2,2 van 5

10 beoordelingen

Scammers use this app

They try to scam you

Hi, we are sorry to hear about your negative experience. Zoho Assist is used by many legitimate technicians for customer support. We have no affiliation with any scammers or illegally operated businesses. We would like to look into this issue for you further. Please email your concern to assist@zohomobile.com. Report abuse here: https://www.zoho.com/assist/report-a-scam.html

Works perfect

Works perfect to help and assist my clients on their iOs devices. A pity that it is view only, due to Apple restrictions.

Phishing app! It is used for phishing purposes by technicians

Please don’t download this app. Yesterday, I received a call from an unknown ‘technician’ regarding a PayPal debit. They want to connect to your phone remotely for fraud purposes. Don’t fall for it.

We are sorry to hear about your negative experience. Zoho Assist is used by many legitimate technicians for customer support. We have no affiliation with any scammers or illegally operated businesses. We would like to look into this issue for you further. Please email your concern to assist@zohomobile.com.
Report abuse here:
https://www.zoho.com/assist/report-a-scam.html

De ontwikkelaar, Zoho Corporation, heeft aangegeven dat volgens de toepassing van het privacybeleid van de app gegevens kunnen worden beheerd zoals hieronder staat beschreven. Ga voor meer informatie naar het privacybeleid van de ontwikkelaar.

Aan jou gekoppelde gegevens

De volgende gegevens worden mogelijk verzameld en gekoppeld aan je identiteit:

Contactgegevens
Gebruikerscontent
ID’s
Gebruiksgegevens
Diagnostiek

Toepassing van het privacybeleid kan variëren op basis van bijvoorbeeld de functies die je gebruikt of je leeftijd. Lees meer

Informatie

Provider

Zoho Corporation heeft zichzelf geïdentificeerd als een handelaar van deze app en heeft bevestigd dat dit product of deze dienst voldoet aan de wetgeving van de Europese Unie.

Adres: 4900 Hopyard Rd Suite 310 Pleasanton California 94588 Verenigde Staten
Telefoonnummer: +91 9952938826
E-mailadres: ashokr@zohocorp.com

Grootte

40,6 MB

Categorie

Diensten

Compatibiliteit