How do I end This trial?? And How do I stop it!?

In basic this is a good app. A nice guidance in the tasks ahead. Good information. However I had created an account on the website. This requires answering a lot of questions. As it is to help you... you are willing to go through this mild interrogation of half an hour. After creating my account and answering the questions I was asked to install the app. So I did! However for some reason my credit card was not charged. Or at least payment was not permitted.So this results into all your answers of your questions to be dropped out of the system. Leaving you with virtually nothing. I would say just charge it again and get my answers back. But that does not seem possible according to the customer service.If I would like to use the app to its full potential, I then needed to go through all those questions again. And then I would say: it is just not worth it to do it again. Seems like a loss as you could have had a customer. Also I was not informed that something went wrong with the credit card, so there was no way in correcting it.

I enjoy the psychological aspects of the book program, and I’ve signed up for 6 months to give it a go. I do have some issues or feedback. 1. I live in Europe and the database is horrible for me. 2. I have to manually create food items all the time and the input page is super glitchy. Half the time I can’t access all of the nutrition fields and have to restart the process. 3. The database is inconsistent. If you look up oats, one of the items is green and another is yellow. Same food, graded differently. 4. Logging food is very manual and can be so much better. Check Cronometer for example. I eat a lot of the same foods day to day and there’s no “multi-add” option and the slider for food weight is really silly. Why can’t I type in the weight?5. WHY WHY WHY can I not read my daily lessons or do my food tracking on my computer? This is really a disappointment for me because I don’t want to sit on my phone for an hour every day reading and typing on a little screen. I use the Cronometer paid version to track my daily nutrients (on my PC!) and every day I have to acknowledge how much nicer the user experience is there. Please do something about your database and usability. This is an expensive app!

As someone who lives outside of the US, I would like it when I log food and add the barcode that it would be kept automatically in the system so I don’t have create it from scratch every time because it doesn’t know the barcode. Every time I scan it doesn’t know it even though I made it yesterday. I would also like to edit my food and not delete it and do it again. I also would to see what the food contains when I add it. I see only calories nothing more. There should be an option to see how much of everything you eat like fat, sugars etc. And have like a maximum per day barchart. I think this would be more useful then just the calories.