LHR London Heathrow Airport 17+

Official app: Manage your trip

Heathrow Airport Limited

    • 3.7 • 22 Ratings
    • Free

Description

Track flights, reserve parking, discover shopping and dining, and even pre-order your food or beverages, the official Heathrow app helps ensure you have a smooth and enjoyable journey.

• Get real-time flight status updates and alerts

• Find your way with interactive airport maps with way-finding

• Compare parking options and book your space

• Pay or pre-pay terminal drop-off charge

• Pre-order food and drink to skip the queue

• Plan your flight connection

• Get special offers for shops and restaurants

• Check the weather where you’re going

• View and redeem your Heathrow Rewards points

Whether it's your first time at Heathrow and you need a little guidance, or you're a frequent traveller, the Heathrow app is the ideal travel companion to make the most of your trip. What’s more, now you can also see your next trip’s details right from the Lock Screen with Live Activities and can take advantage of our Apple Watch extension to receive notifications about your forthcoming flight and updates on your wrist.

Permissions
We need access to your Location and Bluetooth Services to provide you with our wayfinding and navigation feature on the app.
We will also use your location and online identifiers to send you push notifications and personalised content based on your location.
We will only do this where we have your permission.


Disclaimer
Heathrow Airport Limited and Heathrow Airport Holdings Limited do not verify the accuracy or completeness of this flight information and disclaim any implied warranties with regard to it. Heathrow Airport Limited and Heathrow Airport Holdings Limited shall have no liability for any loss or damage suffered as a result of relying on flight information on this Application which may prove to be inaccurate.

What’s New

Version 11.7.1

This update brings several bug fixes and performance enhancements.

Notably, we've updated the customer service contact email. If you need assistance, you can start a live chat with our team or provide feedback directly through the app’s settings.

Thank you for your continued feedback — it helps us improve!

Ratings and Reviews

3.7 out of 5
22 Ratings

22 Ratings

Aunekris ,

It's perfect

I love it. It's fantastic. You can see maps over all of the terminals. You can see which shops and restaurants they have. And you can track flights. Would strongly advice everyone who's travelling to Heathrow to download this app.

Legomesteren ,

Dated app

Though the Heathrow Airport app still gets updates, there are a few things that need attention from the developers now. The information about transfer between terminals is not exact. And since the feedback function in the app no longer works and Heathrow Customer Service doesn’t understand the issue, I can’t give this app a high score.

Peer2 ,

Doesn't understand the notification settings

While trying to add a flight, the app says I must give notification access even if the app already has the acces.

App Privacy

The developer, Heathrow Airport Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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