Chatway Website Live Chat
Chat with your site's visitors
Only for iPhone
Free · Designed for iPhone
iPhone
Use Chatway to communicate with your website's visitors on the go. Answer live chat conversations and make sure you're always available
Our live chat software enables you to create and foster unique customer experiences by adding a live chat option to your website.
Connect with your customers, no matter where you are with a simple and easy-to-use website live chat software that boosts customer satisfaction, loyalty and business sales.
Empower your business, improve customer interactions and build lasting relationships through instant and efficient real-time communication, all from the convenience of a mobile device.
Take advantage of the flexibility that the mobile app offers, equipped with robust features that make providing exceptional support seamless. Never miss an opportunity to impress customers with quick responses and faster resolutions.
Features you’ll love:
* View customer details and device information
* See resolved and unresolved chats at a glance
* Search filter to narrow down chats easily
* File-sharing within chat
* Add custom tags for specific issues (technical, sales, marketing etc).
What you can do with Chatway:
Resolve customer issues faster
Faster responses, quicker resolutions, and happier customers.
Improve customer satisfaction and brand loyalty by offering superb support with live chat when it's needed the most.
Offer instant support
Real-time & prompt responses. No waiting around.
Create a positive experience for your customers by offering immediate assistance. Reduce customer frustration and address issues efficiently.
Collaborate with multiple agents easily
Assign chats to fellow agents for expert assistance, ensuring a smooth customer experience. Supervisors can monitor ongoing chats, provide guidance, and step in when necessary.
Get insights on customer interactions
Expert analytics for your live chat app. Gain in-depth visibility into customer interactions, including response times, customer satisfaction, and much more.
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Visit www.chatway.app to learn more about how you can improve customer communication with live chat on your website.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
Improved image and file upload flow with preview in the input field, ability to remove items before sending, and support for sending multiple files at once
The developer, Chatway, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- Poptin LTD
- Size
- 44.6 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
16+
- 16+
- Copyright
- © 2024, Poptin LTD