Freshchat

Chat with customers on-the-go

Free

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app. Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the iOS app, teams can: • Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. • Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. • Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. • Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

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- We’re always making improvements to Freshchat so that you don’t miss a thing.

Version 8.3.5

The developer, FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Identifiers
    • Usage Data
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

  • Provider
    • FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
  • Size
    • 255.5 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 15.0 or later.
    • iPhone
      Requires iOS 15.0 or later.
    • iPad
      Requires iPadOS 15.0 or later.
    • iPod touch
      Requires iOS 15.0 or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    English and 11 more
    • English, Dutch, Finnish, French, German, Italian, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Swedish
  • Age Rating
    4+
  • Copyright
    • © Freshworks Inc
  • Developer Website
  • Privacy Policy

    • More by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

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