2degrees Mobile 4+

2degrees Mobile

Designed for iPhone

    • Free

iPhone Screenshots

Description

Our clever tech gurus have been busy updating and improving our App, so if it’s been a while since you last logged in, you may need to re-register with an email address to login. This will allow you to now manage multiple 2degrees phone numbers with one easy login. 
• Check your Prepay and Pay Monthly balances
• View a breakdown of your Pay Monthly bills
• See your calls, text and data usage in our funky, easy to read graphs
• Manage your Add-Ons
• Check and change your Pay Monthly Spend Control
• Manage your Shared Data and Sharing Controls
• Turn on Autopay for Prepay Plans and Add-ons
• Manage your Payment Cards
• Check your Pay Monthly Interest Free Phone details, including how many payments you’ve got left
• Top Up your own or someone else’s Prepay number with a credit card, POLi or voucher
• Reset your 2degrees PIN (you’ll need this if you call us)
• Manage your broadband account

Please note if you are a Business customer with an Account Manager, this app may not be right for you. Ask your Account Manager about these services today.

* Fair Use Policy applies

What’s New

Version 24.0.1

We've been working behind the scenes to squash bugs and improve the app experience

Ratings and Reviews

2.7 out of 5
755 Ratings

755 Ratings

Tennis_Ninja ,

No longer championing the little guy

I've been a customer for over 10 years, but the company's service and value for money just isn't what it used to be. They used to advertise themselves as prioritizing the customer and championing the little guy. That was in their early days. But now they've become just another big corp that has lost its soul and love for its customers.
Recently, on a $30 prepaid plan my data ran out. Without asking me via mssg if I wanted to add more data they charged me $40 out of my balance for only an extra 84MB of data! Once that 84MB ran out they THEN mssged me saying I was out of data and that I would need to add more. Without knowing about that charge, I added a 500MB data pack for $10, and once that ran out, I checked and discovered what had happened. I could have renewed my whole plan and got another 1.5GB for only $30! I felt that very unethically they charged me $40 for less than 100MB of data. I have screenshots to prove that this happened. Had been thinking of switching providers previously but this put nail in the coffin.

🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼Jade ,

Can’t pay via debit/credit card

Have had this app for a few years. Everything has been all good up until recently where I have not been able to pay via the debit/credit card option. Have tried multiple cards but when I click “pay now” it just refreshes the page and doesn’t actually process. The pay by internet banking option works. I used that last month when the card option first stopped working. This month I paid by calling 201 which worked so it must be a problem with the app. Please look into it as it is my go to option to pay

Ricard smith ,

Don’t top up on the APP it’s a SCAM!!

I topped up $20, have been double charged on my credit card, only received $20 top up yet 2 degrees has charged me $40 on my Visa, called them, had to do the whole waiting at the contact centre and after all my trouble they say they can’t promise me that I’ll get a refund and it needs to be approved and that it’ll take up to 10 Woking day... what the hell! The app is faulty and overcharged me yet did not even double credit me on my app. I asked for compensation as it was a waste of my time and also had my partner not raised the double charge on my account than I would haven’t even known they had done this, this would be theft! I had to then request to speak to a manager, who never spoke to me (the staff member tried to stop me from speaking to the manager saying that he can only offer me the same), but later I was then told my refund had been approved and I’ll have it in a few days, but only after I started raising my voice at the issue did they do this! Will have to see if I get my refund and after I use this months credit I’ll prob look for a new provider as this was a major inconvenience!

App Privacy

The developer, 2degrees Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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