If you live, work, or have an interest in the Kāpiti/Horowhenua region and want to report a problem with your electricity supply, view the current network status, track an existing outage, or view upcoming planned works that may affect you in the future, this app is designed for you.

The new systems provide more accurate outage information while remaining easy to use on any device. Electra has many new features in the development pipeline that will be progressively rolled out soon.

What’s New

Version 2.2.2

The latest update to our customer outage mobile app. New in this release:

Improvements for v2.2.2:

- Planned outages are now shown as markers on the map
- Loading spinner for outage details
- Updated error handling messages when data doesn't load
- Changed phone number to 0800 LOSTPOWER except for the Reporting Issue page's initial popup message

For questions or feedback, please contact

Ratings and Reviews

5.0 out of 5
4 Ratings

4 Ratings

Aussieinkiwiland ,

Works as described

It just works

App Privacy

The developer, Electra Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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