My Optus 4+
Made for you
Optus Mobile
-
- Free
Screenshots
Description
The My Optus App is the easiest way for customers to manage all of their services, experience the Optus Living Network and get support when you need it.
* Take control of your connection
View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
What’s New
Version 10.8
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing Optus Network Trial with My Optus app
* Notification Centre now available from all main screens
* Bug fixes and accessibility improvements.
Ratings and Reviews
Works well
Does what you need
Developer Response ,
Hi Claire, we really appreciate you taking the time to leave your feedback. We're happy to hear you're enjoying the My Optus app 😀 Mary
Terrible app developers
Would’ve thought a company of this size would invest some more money into their mobile app - especially when a lot of the features are app only.
Constantly crashing, constantly having to login, allow Face ID, verify mobile number. Current version doesn’t even allow purchasing an add on without crashing every time I press pay.
Literally throwing money away. Do better.
Developer Response ,
Hey there, sorry to hear about the trouble you are having with the app, this is certainly not the experience we want for our customers. Please update to the latest version which should solve all of these issues. If you do have any further trouble, please reach out to our 24/7 Social Media Care Team via our Facebook (Optus Help) or Twitter (@optus_help) pages, so they can assist. Thanks - Mary
Terrible service
After dealing with multiple people over 2 days on the chat and trying to get my phone to workout finally worked, I then went to top it up and it charged me 3 times, I then asked if I could be refunded for them to send me a number to call which directs me to use the chat, I have been sent round and round for day just trying to get this sorted, absolutely terrible customer service.
Developer Response ,
Hey there, sorry to hear about the trouble you are having with the app and getting assistance, this is not the experience we want for our customers. Please reach out to our 24/7 Social Media Care Team via our Facebook (Optus Help) or Twitter (@optus_help) pages, so they can assist further. Thanks - Mary
App Privacy
The developer, Optus Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Optus Mobile
- Size
- 195.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Optus Mobile Pty Ltd 2019
- Price
- Free