myPhonak 17+
Sonova AG
-
- Free
iPhone Screenshots
Description
One app to personalize your hearing experience and track health data
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit and Lumity devices
** Available on Audéo Fit only
***Available on Audéo Fit and Lumity devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Naída™ (Lumity)
Phonak CROS™ (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
What’s New
Version 6.7.0
New hearing aids supported:
Phonak Naída™ L-SP
Phonak Audéo™ L-312
Phonak Terra™+
- Customized unit of measurement for walked distance
- Improved wearing time measurement
- General bugfixes and performance improvements
Thank you for using myPhonak!
Ratings and Reviews
Good app but…
My child uses this app for her hearing aids. She finds it easy to use. But why is it a 17 yo rating to use it? Children, tweens and teenagers have hearing aids and need to use this app. Why do I need to increase the app content age restriction so they can access it?
Battery life reduced by streaming
My app has undergone an upgrade and things have changed. I have the settings on automatic and when a phone call comes in it used to switch to Bluetooth streaming and mic. Then it used to switch back to automatic. Now it does not switch back. The issue is that sitting on Bluetooth it uses massive amounts of power and I only get 10-11 hours use where credit I would get about 16-18.
Recharge you say. … Nice if you are out and about - not practical.
Developer Response ,
We recommend you to follow the below steps and check if the program switches back to "Automatic"
- Uninstall / Reinstall the app
- Restart the phone
- Restart the hearing aids
If the issue still persist then please contact us at: apps@sonova.com
We will try to evaluate the issue and get back to you.
Regards, Sonova Apps Team
Better off without this app
The old version of the app worked fine until the latest iPhone update. After that, the app wouldn’t connect. So I followed the instructions and deleted then reinstalled the app. It connected, but Bluetooth couldn’t keep the connection. It would show Connected, but if you closed and reopened Settings it went back to Not Connected.
I tried several delete / reinstalls. What worked best was to dump the app entirely. Bluetooth works fine without it, and that’s much more important to me.
Developer Response ,
Hi, when you reopen the app, please Tap on “Devices” in myPhonak app and then again on "Home" to re-establish connection.
If the issue still persist then please contact us at: apps@sonova.com
Regards, Sonova Apps Team.
App Privacy
The developer, Sonova AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Sonova AG
- Size
- 160.8 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © 2023 Sonova AG
- Price
- Free