Sure Petcare 4+

SureFlap

Designed for iPad

    • 1.9 • 60 Ratings
    • Free

Screenshots

Description

Ever wondered what time your cat went out for their morning prowl? Worked late and worried about whether your pet had enough food to eat at home? Or wanted reassurance that your pet was coming, going, eating and drinking normally while you’re not there?

Using the Sure Petcare App with Sure Petcare Connected products – including the SureFlap® Microchip Cat Flap Connect, SureFlap Microchip Pet Door Connect, SureFeed® Microchip Pet Feeder Connect and the Felaqua® Connect – allows you to do all of this and more from your phone. Whether you’re at home or away, you can enjoy a closer connection with your pet and relax in the knowledge that they’re enjoying the freedom and security they deserve.

Features of the Sure Petcare app
• View all of your Sure Petcare connected products in one place, to get a clearer overall picture of your pet’s day-to-day activity, behaviour, feeding and drinking.

• View your pet’s dashboard for a snapshot of their day: how much time have they spent outside? When did they last eat? How much did they drink? and much more.

• Monitor your pet’s activity and behaviour patterns over time. Understanding your pet’s ‘usual’ routines makes it easier to spot anomalies which may indicate changes in health and wellbeing.

• Receive notifications of events such as when your pet eats, drinks and enters/exits via the pet door.

• Invite friends, family and pet sitters to share access to your household via their own app account - no more sharing passwords. Manage their permissions to grant them the appropriate level of access.

Note: The Sure Petcare app only works with Sure Petcare ‘Connect’ products and requires a Sure Petcare Hub for connection. If you have purchased a Sure Petcare Animo® dog Activity and Behaviour Monitor, please download the Sure Petcare – Animo app.

SureFlap Microchip Cat Flap Connect & Microchip Pet Door Connect
• Remotely lock or unlock the door anytime, from anywhere.

• Set a curfew routine to keep pets in at specified times during the day (one curfew per day for the Microchip Pet Door Connect or up to four curfews per day for the Microchip Cat Flap Connect).

• Know when your pet leaves or enters your home.

• Monitor your pet’s day-to-day comings and goings. Understanding your pet’s ‘usual’ routine can help you to spot changes which may indicate changes in your pet’s health and wellbeing.

• Microchip Cat Flap Connect Only: control entry and exit permissions per pet.

SureFeed Microchip Pet Feeder Connect
• Set portion sizes for up to two types of food (oz or g). You can then weigh food portions accurately using the feeder’s integrated scales and portion indicator lights.

• Check when your pet last ate and how much food is left in their bowl.

• Monitor your pet’s feeding behaviour over time – see how much, how often and when they eat. A change in feeding behaviour can be a key indicator of a change in health or wellbeing.

• Check when the pet sitter last fed your pet when you are away from home.


Felaqua Connect
• Felaqua Connect monitors how much, how often and when your cat drinks each day and reports it to you via the Sure Petcare app.

• View water consumption reports by day, week, month or six months, making it easy to spot significant changes in water consumption.

• Receive a notification whenever your cat drinks from Felaqua Connect, for real-time reassurance when you are away from home.

• Receive a notification when the water in the reservoir needs to be replenished.

What’s New

Version 3.3.3

Performance enhancements, UI improvements and bug fixes.

Ratings and Reviews

1.9 out of 5
60 Ratings

60 Ratings

Nicky-Cat ,

App & product quality is poor!

The App and even to door quality is so poor that I have to warn any potential buyer. The app was no longer opening on the iPad after the latest update. Had to completely delete it and then reinstall it. It opens now, eventually, but it takes over 10seconds, sitting there with the splash screen and no indication what it’s doing.
The pet door is going through batteries like there is no tomorrow!! Have tried every single type of battery (Heavy Duty, Alkaline etc…) but all I was doing is wasting resources. Use two sets of rechargeable batteries now and change them once per week!! I can’t believe a company is allowed to actually produce and sell a product like this! The door very often doesn’t close fully, so the two latches at the bottom don’t engage. Any animal has now full access to enter the home. Seriously flawed product or design.

84939hsjaowhdbxk ,

Would give 0 stars if it was an option

Had nothing but problems with both the app and the product. Misleading information on website about curfew for multiple cats, was told when I first bought it that it was because it was being added that you can set different curfews for different cats, that was years ago…
Despite setting curfews the cats will still be able to get out randomly but good luck getting help from anyone and when you do they tell you it must be a fault in your car door that you’ve been contacting them about consistently since purchasing and now it’s out of warranty so they can’t do anything. Do not recommend unless like the company you don’t care if your cat can go outside at night and get injured, I can’t think of a product I would rate lower then Surepet.

RenDibbly ,

Disappointing, especially for the premium price

This app has worked, up until the 9th of September when an update was released. Despite me making no changes on my end and everything still being connected, the app is no longer updating any data from the pet feeder. This makes me wonder if it’s worth installing the cat door I also purchased. Your website also doesn’t seem to offer any trouble shooting on the app itself, but the products themselves. It was great while it worked, but now I just have a bunch of expensive kit that doesn’t work.

App Privacy

The developer, SureFlap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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