The Warehouse - Shop and Save 4+

This app is great for finding and buying any product the Warehouse sells. It is so good I even sometimes use it whilst in store to see what they have rather than browsing the aisles and you can see if what you want might be in stock before going.
Free click and collect makes it easier than in-store shopping although the amount of packaging is a bit crazy (like ironically a soft plastic collection post bag coming in its own plastic post bag).
I really hope it keeps functionality (as compared to the market app that also sells Warehouse products but the most simple search gives you a bizarre almost unrelated list). Please keep this independent app going- it works!

I love your store but find shopping online glitchy. Improve the size choice as sometimes difficult to select options. Often just give up & head to store if honest. Today’s order was hugely improved. 2nd time round ( only) could select click n collect as your system was registering incorrectly delivery of $1 ? Odd but got there by redoing. Thank you, superb store. Having shopped for so long in City find this Pukekohe store was awful. However new Manager has improved things drastically. Your Pukekohe garden section is so disappointing & I feel down to your sweet but unprofessional lead lady running things. For some things like dead orchids she still insists is $40 odd dollars. Unheard of -in city reduced drastically to at least make up some sale. And your plants are not cared for CONSISTENTLY WELL. Sad as shop with Mitre 10 now & hardly ever do with yourselves anymore. And Pukekohe has a huge gardener market. Old ladies a plenty. Think you need some new blood to get this section up to scratch. Also this store is synonymous for poor customer service , a lot of abrupt, rude, can’t be bothered staff on floor. Except for new South African man, brilliant service/ help went out of his way to help. Welcome surprise. Mostly your teller staff are great & friendly. Efficient & kind. So improvements are noticeable & make shopping at your store far more enjoyable of late. Thank you

This is now the 12 time I’ve tried to pay for items online and the online payment isn’t accepting my card it keeps saying card is declined but there’s more than enough money on my card to pay for the items so this really needs to be sorted as it’s been very frustrating with the Baby On The machine having to keep coming into the store to purchase items which I could’ve brought online if it had accepted my card my card works with every other item I purchased but it’s just your app for some reason seems to have a lot of issues this is now the fourth week in a row I’ve tried to purchase items more than six times each time and it keeps saying decline payment when it should just go through when there’s definitely more than enough money on the card to pay for the items please look into this as I shop at your store quite a lot and it’s very frustrating not being able to purchase things online it’s very hard with Baby on a machine to come into your store thank you for your time.