Uber - Request a ride 4+
Request a ride anywhere
Uber Technologies, Inc.
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- Free
Screenshots
Description
Join the millions of riders who trust Uber for their everyday travel needs. Whether you’re running an errand across town or exploring a city far from home, getting there should be easy.
FIND THE RIDE YOU WANT
Find the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable.
Pick from a wide range of products that the Uber app has to offer including:
- UberX: Affordable rides, all to yourself
- Uber Green: Sustainable rides in hybrid and electric vehicles
- UberXL: Rides for groups up to 6
- Comfort: Comfortable midsized cars with top-rated drivers
- Comfort Electric: Premium hybrid and electric vehicles
- Reserve: Choose your exact pickup time up to 90 days in advance
- Uber Pet: Rides for you and your pet
- Premier: Premium rides in high-end cars
- Taxi: You now have the option to request a cab or a taxi on demand using Uber in select cities
- Uber Max: Extra space for luggage and groups
- Assist: Special assistance from experienced drivers
UPFRONT PRICING
With Uber, you no longer need to worry about hidden costs or unexpected surprises. As you enter your destination in the app, you get upfront pricing and the estimated time of arrival.
SAFETY TOGETHER
Safety is a top priority at Uber. We have established comprehensive safety features to help ensure every rider and driver feels secure and comfortable.
AFFORDABLE PRICING
We’re doing all we can to make our pricing as transparent as possible.
- Group Rides: Share the journey with friends. Save if shared.
- Split Fare: Don’t worry about doing the math later—split the cost evenly while you’re still on the ride.
JOIN UBER ONE FOR EXCLUSIVE PERKS
Benefit from $0 Delivery Fee and reduced Service Fee (up to 30% off) on eligible orders, 6% credit earned on all rides and priority access to top-rated driver, exclusive offers like promotions and experiences and a $5 credit if the Latest Arrival Estimate on your order is missed. Other fees & terms apply. For more details see uber.com/uberone.
RESERVE RIDES IN ADVANCE
Need a ride at a specific time? No problem! Uber allows you to reserve rides in advance, so you can plan your day with confidence.
GO GREEN
Uber is committed to building a sustainable future for our cities. With a growing fleet of electric and hybrid vehicles, you can choose eco-friendly rides to reduce your carbon footprint.
CARSHARE
Drive yourself with Uber Carshare. Borrow a car by the hour, day, week or longer – you only pay for the time you’ve booked. Browse a wide variety of cars to find the best fit for your needs and budget. All trips include insurance and vehicle protection, as well as 24/7 roadside assistance.
MORE FEATURES
Delivery: Order food from your favorite restaurants through Uber Eats. Stock up on groceries, shop pharmacy, convenience and pet supplies and get them all delivered.
Uber Connect: an easy, same-day, no-contact delivery solution that allows people to send items whether it’s a care package for a loved one or an item you sold online.
Transit: Say goodbye to complicated time schedules, hectic transfers, and unexpected waits while reducing your trip’s emissions.
Uber for Business: Manage and track business travel, meal programs, and more on one dashboard.
Uber Car Seat: The family-friendly travel option to help young Aussie families move around easily.
Get Started Now! Download the Uber app and create an account today. Uber is available in the following cities: Melbourne, Sydney, Perth, Brisbane, Newcastle, Adelaide, Gold Coast and more. Check if Uber is available in your city at https://www.uber.com/cities. Stay updated on the latest news, promotions, and offers by following us on Twitter at https://twitter.com/uber and liking us on Facebook at https://www.facebook.com/uber.
What’s New
Version 3.632.10005
We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:
- Updates to improve localization across the app
- Various bug fixes & improvements
Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.
Ratings and Reviews
Worst customer service and credit card hacks
1. Uber customer service is worst as if your account is hacked and someone else is using it than you can kiss your money goodbye.
2. Basically uber saying to their customer that it's not my problem.
3. There is a way of emailing them but that team is also another star in their customer service team as you have to open a query and email it to them what they do is even the query is not solved they tag it as solved and close it.
4. Best part is there response time on email. It seems like by sending emails to their customer service team you are disturbing them as they respond in ages.
5. My suggestion is to use a local taxi or cab service as they are a bit expensive but more reliable. It's better to be safe than sorry.
ITS BETTER IF YOU BUY YOUR IWN CAR!
I am very disappointed in the poor quality of service and customer support that Uber offers. I used to think standard taxi services were the worst but honestly, Uber takes the win as the worst app & service ever made in history! My rage comes from the mere fact that Uber drivers can literally cancel your ride without even picking you up and still have you charged a fee and what makes that even worse is that the app is not very clear on how to lodge a complaint or request a refund. There’s literally no customer support number to call and if you do manage get a refund, it isn’t an actual refund at all, it’s not even a full refund of what was charged and you are only refunded with something called Uber Cash to go towards your next ride which is so outrageous! Most of the Uber drivers purposely take you the longer way to your destination so that you get charged more, they don’t operate early hours of the morning, they spend a lot of time sitting in one place talking to other Uber Drivers while you’re waiting for them to pick you up. Some of these drivers reek of alcohol and cigarettes and most likely shouldn’t be driving. They lock you inside of the vehicle even though you’ve already been charged for the ride and most of them don’t even reply to your messages or answer your calls. Honestly the worst app & service I’ve ever experienced!
Suffers from terrible billing issues
The app is very poorly designed compared to NZ alternative Zoomy, or even to Ola. Before a ride is even confirmed, your credit card will be charged the full amount - and if you cancel the ride, there’s no refund. The app doesn’t tell you this, and misleads you into thinking there’s been no charge as it shows that $0 was billed from within your ride history in the app. But checking your credit card shows they’ve in fact taken the full amount and never refunded it.
This happened to me at Wellington airport. I put in my trip and nearly $30 was immediately charged to my card. After I stood in the freezing cold for at least 5 minutes and finally got tired of the perpetual “looking for your ride” message, I cancelled the trip and went and got a regular cab off the rank. The app tells me the cost of the trip was $0 - my bank shows the amount they charged was never refunded after waiting nearly a week.
Uber lost around $5 billion in the last quarter, but lying about how much they’re actually billing to their customers credit cards in order to make up the difference seems like particularly sociopathic behavior, even by the low ethical standards of American tech companies. Avoid the app like the plague and use Zoomy instead.
App Privacy
The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Search History
- Identifiers
- Usage Data
- Other Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Uber Technologies, Inc.
- Size
- 493.3 MB
- Category
- Travel
- Compatibility
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- iPhone
- Requires iOS 16.2 or later.
- iPad
- Requires iPadOS 16.2 or later.
- Languages
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English, Arabic, Bengali, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Marathi, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Singhalese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © (C) 2010-2023 Uber Technologies, Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.
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Siri
Get things done within this app using just your voice.