We’ve made general improvements to enhance stability and performance. This update also includes minor fixes and refinements to provide a smoother overall experience.

- in Timesheet the validated or exported days are now displayed as locked - a few bugfixes and performance improvements

For this release we've made some bug fixes and performance improvements, including a faster login experience for first-time users.

We are thrilled to introduce the new and improved call-log! Key features: * Queue Distribution: Easily view your queue distribution, including handled-by information. * Call Differentiation: Distinguish between direct calls and calls from groups you are part of. * Call Status: Check if a call was missed, handled by you, or managed by another agent. These updates improve overview and collaboration between agents. Moreover, some bug-fixes and performance enhancements e.g. the user saw an error message in the call tab on older Totalview servers versions + attachments with special characters like ´&´ didn't work.

We are thrilled to introduce the new and improved call-log! Key features: * Queue Distribution: Easily view your queue distribution, including handled-by information. * Call Differentiation: Distinguish between direct calls and calls from groups you are part of. * Call Status: Check if a call was missed, handled by you, or managed by another agent. These updates improve overview and collaboration between agents. Moreover, some bug-fixes and performance enhancements e.g. the user saw an error message in the call tab on older Totalview servers versions.

We are thrilled to introduce the new and improved call-log! Key features: * Queue Distribution: Easily view your queue distribution, including handled-by information. * Call Differentiation: Distinguish between direct calls and calls from groups you are part of. * Call Status: Check if a call was missed, handled by you, or managed by another agent. These updates improve overview and collaboration between agents. Moreover, some bug-fixes and performance enhancements.

Added balance sum and balance movements to the TimeSheet view * In addition to viewing your states, you can now also see your balance sum and balance movements for each day as part of your Timesheet. This update aims to provide you with better insights and contributes to a more efficient and user-friendly experience. Customizable Menu Tabs: * Managers can now select and control which tabs are displayed in the TotalView app, tailoring the menu to meet specific needs through the Totalview Web Admin module. * Added Time Registration Settings * Added search bar in Calendar tab Other improvments: * Rewritten older code in many areas to match modern code standards Plus a few bugfixes e.g. fix for work specifications on older server versions and caller identification didn't work for some users.

Added balance sum and balance movements to the TimeSheet view * In addition to viewing your states, you can now also see your balance sum and balance movements for each day as part of your Timesheet. This update aims to provide you with better insights and contributes to a more efficient and user-friendly experience. Customizable Menu Tabs: * Managers can now select and control which tabs are displayed in the TotalView app, tailoring the menu to meet specific needs through the Totalview Web Admin module. * Added Time Registration Settings * Added search bar in Calendar tab Other improvments: * Rewritten older code in many areas to match modern code standards Plus a few bugfixes e.g. fix for work specifications on older server versions.

Added balance sum and balance movements to the TimeSheet view * In addition to viewing your states, you can now also see your balance sum and balance movements for each day as part of your Timesheet. This update aims to provide you with better insights and contributes to a more efficient and user-friendly experience. Customizable Menu Tabs: * Managers can now select and control which tabs are displayed in the TotalView app, tailoring the menu to meet specific needs through the Totalview Web Admin module. * Added Time Registration Settings * Added search bar in Calendar tab Other improvments: * Rewritten older code in many areas to match modern code standards Plus a few bugfixes e.g. fix for work specifications on older server versions.

Added balance sum and balance movements to the TimeSheet view * In addition to viewing your states, you can now also see your balance sum and balance movements for each day as part of your Timesheet. This update aims to provide you with better insights and contributes to a more efficient and user-friendly experience. Customizable Menu Tabs: * Managers can now select and control which tabs are displayed in the TotalView app, tailoring the menu to meet specific needs through the Totalview Web Admin module. * Added Time Registration Settings * Added search bar in Calendar tab Other improvments: * Rewritten older code in many areas to match modern code standards Plus a few bugfixes e.g. fix for work specifications on older server versions.

Added balance sum and balance movements to the TimeSheet view * In addition to viewing your states, you can now also see your balance sum and balance movements for each day as part of your Timesheet. This update aims to provide you with better insights and contributes to a more efficient and user-friendly experience. Customizable Menu Tabs: * Managers can now select and control which tabs are displayed in the TotalView app, tailoring the menu to meet specific needs through the Totalview Web Admin module. * Added Time Registration Settings * Added search bar in Calendar tab Other improvments: * Rewritten older code in many areas to match modern code standards Plus a few bugfixes e.g. fix for work specifications on older server versions.

Added balance sum and balance movements to the TimeSheet view * In addition to viewing your states, you can now also see your balance sum and balance movements for each day as part of your Timesheet. This update aims to provide you with better insights and contributes to a more efficient and user-friendly experience. Customizable Menu Tabs: * Managers can now select and control which tabs are displayed in the TotalView app, tailoring the menu to meet specific needs through the Totalview Web Admin module. * Added Time Registration Settings * Added search bar in Calendar tab Other improvments: * Rewritten older code in many areas to match modern code standards Plus a few bugfixes.

* New section “Average work week” in the Time module: Easily monitor your average work week and comply with the new EU Working Time Directive, ensuring adherence to the 48-hour average work week standards. * Call-with-Number Feature: Gives you the flexibility to choose what phone number to display when making outgoing calls. Smaller improvements: * Option to select Next state when registering state and creating appointment * Toggle call group state while in a call * Show Do Not Disturb (DND) info in the contact list * Additional option to select the next state when registering state and creating appointments Among other improvements and bug fixes e.g.: * Error in Time sheet correction view fixed

* New section “Average work week” in the Time module: Easily monitor your average work week and comply with the new EU Working Time Directive, ensuring adherence to the 48-hour average work week standards. * Call-with-Number Feature: Gives you the flexibility to choose what phone number to display when making outgoing calls. Smaller improvements: * Option to select Next state when registering state and creating appointment * Toggle call group state while in a call * Show Do Not Disturb (DND) info in the contact list * Additional option to select the next state when registering state and creating appointments Among other improvements and bug fixes

Totalview 2024 is here! The latest update offers exciting new functionalities: Totalview Time We are adding even more functionality to the Time feature. Now you can swipe to delete Time Sheet correction requests, and navigate easier from Time Account to Time Sheet Send logs to support Now you can upload logs to support from the settings, and forward support ID from the clipboard to support Other Improvements Numerous bugfixes, performance enhancements and small fixes have been made

Totalview 2024 is here! The latest update offers exciting new functionalities: Totalview Time We are adding even more functionality to the Time feature. Now you can swipe to delete Time Sheet correction requests, and navigate easier from Time Account to Time Sheet Send logs to support Now you can upload logs to support from the settings, and forward support ID from the clipboard to support Other Improvements Numerous bugfixes, performance enhancements and small fixes have been made

Totalview 2024 is here! The latest update offers exciting new functionalities: Totalview Time We are adding even more functionality to the Time feature. Now you can swipe to delete Time Sheet correction requests, and navigate easier from Time Account to Time Sheet Send logs to support Now you can upload logs to support from the settings, and forward support ID from the clipboard to support Other Improvements Numerous bugfixes, performance enhancements and small fixes have been made

Totalview 2023 SP1 is now available. And we have some exciting new things for you! Totalview Time We are adding even more functionality to the Time feature in the Totalview app. Now you can edit the Time Sheet. Giving you the flexibility to manage your time registrations on the go. Additionally, you'll have easy access all the changes you've made in your Time Sheet, making your time management more efficient and accessible.  Transfer to call groups Call Groups have been integrated as a separate and easily identifiable component within the contact list. Now you have the possibility to transfer calls to the Call Groups whether you are in the Contact List or in the Call Group Overview as well as in the Call Group Details. Other news! For our One Connect users. We have implemented new powerful setting in our Phone Options. With One Connect, our call management solution ensures that no call goes unanswered or is handled ineffectively, making it an indispensable asset for seamless communication.

Totalview 2023 SP1 is now available. And we have some exciting new things for you! Totalview Time We are adding even more functionality to the Time feature in the Totalview app. Now you can edit the Time Sheet. Giving you the flexibility to manage your time registrations on the go. Additionally, you'll have easy access all the changes you've made in your Time Sheet, making your time management more efficient and accessible.  Transfer to call groups Call Groups have been integrated as a separate and easily identifiable component within the contact list. Now you have the possibility to transfer calls to the Call Groups whether you are in the Contact List or in the Call Group Overview as well as in the Call Group Details. Other news! For our One Connect users. We have implemented new powerful setting in our Phone Options. With One Connect, our call management solution ensures that no call goes unanswered or is handled ineffectively, making it an indispensable asset for seamless communication.

Totalview 2023 for iOS is now available! This release offers exciting new features. Totalview Time We are excited to share that Totalview Time is now available in the SmartClient for iOS. This first version includes time account data, empowering users to gain valuable insights into their working hours across various time periods. The new feature can be found by pressing the clock item in the bottom menu. Minor improvements Additionally, the newest version also includes minor updates to text, icons and the general layout for My State, Contact Details, the Side Menu and more, as well as an improved experience for handling of calls that do not originate from Totalview.

Totalview 2023 for iOS is now available! This release offers exciting new features. Totalview Time We are excited to share that Totalview Time is now available in the SmartClient for iOS. This first version includes time account data, empowering users to gain valuable insights into their working hours across various time periods. The new feature can be found by pressing the clock item in the bottom menu. Minor improvements Additionally, the newest version also includes minor updates to text, icons and the general layout for My State, Contact Details, the Side Menu and more, as well as an improved experience for handling of calls that do not originate from Totalview.

Totalview 2023 for iOS is now available! This release offers exciting new features. Totalview Time We are excited to share that Totalview Time is now available in the SmartClient for iOS. This first version includes time account data, empowering users to gain valuable insights into their working hours across various time periods. The new feature can be found by pressing the clock item in the bottom menu. Minor improvements Additionally, the newest version also includes minor updates to text, icons and the general layout for My State, Contact Details, the Side Menu and more, as well as an improved experience for handling of calls that do not originate from Totalview.

Totalview 2023 for iOS is now available! This release offers exciting new features. Totalview Time We are excited to share that Totalview Time is now available in the SmartClient for iOS. This first version includes time account data, empowering users to gain valuable insights into their working hours across various time periods. The new feature can be found by pressing the clock item in the bottom menu. Minor improvements Additionally, the newest version also includes minor updates to text, icons and the general layout for My State, Contact Details, the Side Menu and more, as well as an improved experience for handling of calls that do not originate from Totalview.

Totalview 2022 SP1 for iOS is here! Our latest release offers many new features and enhancements. Here are some highlights: GPS location for state registration For situations where it might be necessary to know the exact location of a user, we have implemented GPS positioning in the Totalview Smartphone Client. States that have GPS location enabled will require access to the user’s current location when registering the state. Start back in time To provide users with more control over their state registrations, it is now possible to specify a start time that is in the past when changing a state. Queued call connections In the newest release of Totalview for iOS, we have implemented queued call connections directly in the newly introduced call screen. Lost calls in the call log The call log tab now features an indicator for lost calls, so you can find those calls more easily.

We proudly present Totalview 2022 for iOS. The newest update introduces an exciting set of features that will elevate your business communication to a whole new level. Call Screen Incoming and outgoing calls can now be handled via the call screen. Totalview users will be able to enjoy a wide range of call control features directly in their smartphone app. Whether you need to put callers on hold, transfer them to another caller, retrieve calls or perform call consults, with Totalview, those tasks have just become a breeze. Improved user experience We greatly improved the user experience across the application in regard to profile images, calendar views, contact details and call group views. Minor bugfixes This release also includes additional software fixes to optimize the performance of the application.