du 4+
Take control of your account
EITC, du telecom UAE
-
- Free
Screenshots
Description
Enjoy the easiest way to manage your accounts and services, with features customised just for you.
Get things done your way in just a few clicks on the du App:
- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store
We update our app regularly to always meet your needs so you can always get things done your way.
Enjoying our app? Rate us or write a review.
استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك.
كل أمورك طيبة مع تطبيق du وببضع خطوات فقط:
- اطّلع على استخدامك ورصيدك
- ادفع فاتورتك أو أعد تعبئة رصيدك
- ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم
- اطّلع على عروضنا الخاصة
- قُم بتغيير باقتك
- اشترِ بيانات وخدمات تجوال إضافية
- اشترِ منتجاتنا
- قُم بإدارة حساباتك
- احصل الدعم بالدردشة
- احجز المواعيد لزيارة أقرب متاجر du
نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة.
مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.
What’s New
Version 8.1.6
- Bug fixes and general improvements.
We keep updating our App regularly to always meet your needs.
Enjoying our App? Rate us or write a review.
نقوم بتحديث تطبيقنا باستمرار لتحسين تجربتك.
أعجبك التطبيق؟ قيّمنا أو اكتب تعليقاً.
Ratings and Reviews
Fix it
What is the happenings now i cant open my account,i want to do something but it doesnt work please fix it as soon as possible.
Developer Response ,
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
WORST CUSTOMER SERVICE
Dear Du Management,
I hope this will raised a concerned to the higher management as our internet connection was on very bad signal, Someone from your team offer us a UPGRADE for a 5G and since that time our internet connection become more slow, And everytime we are complaining to your customer service they would just kept restarting our internet or ask us to restart it which it dont solve our problem on our internet, and one of the agent blame the connection to our location is slow that the 5G signal cannot give us a good internet which ironical because when one of your sales representative offer this 5G to us they know where we are staying and didn’t even bother to tell us about this worst situation we will encounter for out connection, and even we complained everynow ans then no one even send someone to check out connection physically. We kept telling whenever we are calling your customer service this lasy time we call same agent did the restarting and this and that but still same we even ask if possible to send your team to check our internet connection physically but no response or no helpful at all.
Developer Response ,
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
Unfair Plan Upgrade and Hidden Charges
I have been a customer with du for some time and was on the 225 plan. Recently, I noticed that my plan was upgraded to the 300 plan without any prior notification. As a result, I have been paying significantly more than expected.
Additionally, I discovered that I am being charged for third-party services that I was not aware of and did not subscribe to. Despite raising a complaint about these issues, they remain unresolved.
I hope du can address these problems promptly. Customers should not be subjected to plan changes without their consent and should be informed clearly about any additional charges. The lack of transparency is leading to us paying much more than the plans we signed up for.
Developer Response ,
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
App Privacy
The developer, EITC, du telecom UAE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY PJSC
- Size
- 397.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic
- Age Rating
- 4+
- Copyright
- © 2022 EITC, all rights reserved.
- Price
- Free