Seriously? I already delete this app on my phone and not using it, but why you still charge 399 pesos on my apple account? How i can cancel this subscription? I dont want it so please stop it.
App subscriptions will automatically be renewed if they are not canceled more than 24 hours before renewal date. You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Please kindly refer to this video tutorial: https://www.youtube.com/watch?v=dTYOGxocu2o. You can also follow these steps to cancel your App Store subscription: 1. Start "Settings" app on your Home Screen and tap your name on top of the screen; 2) Tap Subscriptions' button; 3) Tap the subscription you want to cancel; 4) Tap 'Cancel Subscription' button at the bottom (or 'Cancel Trial' button if trial subscription was started) and then tap 'Confirm' button. If you don't have 'Cancel Subscription' or 'Cancel Trial' button on the subscription management screen, then your App Store subscription will not be automatically renewed once over. This manual with screenshots is also available on the Apple Support page: https://support.apple.com/en-us/HT202039. Please kindly contact our support team at support@bpmobile.com if you experience difficulties in canceling your app subscription. We will be happy to assist you.