Surfshark: a private, fast, and secure VPN app that protects you online
Surfshark delivers private, secure, and fast protection through powerful encryption, high-speed 10 Gbps servers, and helpful security tools such as an ad blocker, an email generator, and a data leak detector.
▶ How does Surfshark keep you safe online?
Surfshark combines VPN security, identity protection, and browsing safety in one app. It supports unlimited device connections, provides a secure connection when traveling, and helps protect personal information online.
STAY PRIVATE ONLINE EASILY
▶ How does Surfshark keep your data private?
Surfshark VPN secures your IP address and online activity by encrypting your internet connection. It uses modern VPN protocols, including WireGuard, OpenVPN, and IKEv2, to protect traffic from third parties.
▶ Does Surfshark track what I do?
Surfshark operates under a strict no-logs policy, which was independently audited by Deloitte in 2025, and does not track, collect, or store user activity, providing protection wherever the VPN is connected.
▶ Why use Alternative ID, Surfshark’s email generator?
Surfshark’s email generator Alternative ID creates an alternative email address you can use online. It helps keep your primary email private when signing up for services and reduces unwanted exposure and data leak risk.
PROTECT YOUR DEVICES FROM ADS
▶ How does Surfshark’s ad blocker work?
Surfshark’s ad blocker blocks ads, pop-ups, and trackers. It also blocks access to known malicious domains, helping reduce exposure to harmful websites.
ENJOY AWARD-WINNING VPN SERVICE AND EXTRA FEATURES
▶ How fast are Surfshark’s VPN servers?
Surfshark VPN operates a global network of over 4,500+ servers across 100 countries. High-capacity, fast 10Gbps servers support stable connections for everyday activities like browsing and gaming.
▶ Can I secure unlimited devices with Surfshark VPN?
Surfshark supports unlimited device connections under one account. You can use VPN on phones, laptops, tablets, smart TVs, and other devices without limits, and protect your entire household with a single account.
▶ What proxy features does Surfshark include?
Surfshark lets you use proxy servers for quick, lightweight location changes directly through the browser extension. This gives you a fast, simple way to mask your IP address without a full VPN connection.
▶ Does Surfshark have DNS servers?
Surfshark operates its own DNS servers to securely handle DNS requests and route users to legitimate websites. This helps reduce DNS-based attacks and bypass DNS-level blocking in certain regions, while keeping DNS queries private and handled by Surfshark only.
TRAVEL AND ACCESS CONTENT SAFELY
▶ Why is Surfshark VPN good for travelers?
Surfshark encrypts your connection on public Wi-Fi networks such as hotels, airports, and cafés while you travel. By changing your virtual location, you can access services typically available in your home country, such as online banking or streaming platforms, without exposing your real IP address.
AUTO SUBSCRIPTION RENEWAL:
• Surfshark is a paid VPN service, so you need a subscription to use it.
• You will be billed through your Apple ID Account when you confirm the purchase.
• The subscription renews automatically unless the auto-renew is turned off at least 24 hours before the end of the current billing period.
• We will charge your account for renewal within 24 hours before the end of your subscription.
• You can manage subscriptions and turn off auto-renewal by going to your App Store Account Settings.
• Any remaining portion of the free trial will expire when you buy a subscription.
For the Privacy Policy: https://surfshark.com/privacy-policy
For the Terms of Service: https://surfshark.com/terms-of-service/
Been using this since May 2020, subscribed for their 2 year deal. There’s ups and downs, a ton of bugs for sure. But a looooot and a toooon of fixes too, and a lot of improvements too. All apps has bugs, everyone should help them by reporting those bugs, to help them fix it. They’re basically a young company, but can compete with the older VPN companies. So I’ll still put my trust on them. Hoping for more fixes, especially on the Windows app, and more new stuffs! And even more security! Can’t get enough security! Haha! Thanks Team Surfshark!
Scam and Shark
jwe510
During the trial period I can easily connect but when I upgrade to annual subscription- TA-DA I Can’T connect. Contacted their costumer service and they replied immediately and tell me to do tunnelblick but so complicated and waste of time-you can connect but the internet is so slow and you need to download every country you want to use. 1. They are not consistent, the trial period is promising but after subscribing problem arises. I tried many VPN here in China and atleast some VPN during trial you can already see that they cannot connect rather that to this VPN that you don’t have problem during trial and after subscribing you just cannot connect.2. I bought this in apple so it’s 3rd party, I tried to refund but they will not refund it. So I guess, it’s better to buy it on their website. 3. Maybe this VPN are great in other places but I think it’s better not to give false hope on your trial
Developer Response
Hello! I am sincerely sorry for the inconvenience you've encountered with our VPN service. Could you please reach out to me via email at miles@surfshark.com to see whether there's anything I can offer you to resolve the issues you've encountered in terms of the VPN connection itself? Thank you.Miles.
Newbie friendly app
~ a m e ~
I am a newbie when using a vpn. It is not something very common in my country until i needed it for work. Although setup is overwhelming, it does give u explanations on each of the thing u are required to do. I have not used it for long but i would say it is something i am willing to pay for.
Using in China
cecetan7
I am trying to use this VPN here in China. I had no problems during the trial but once I signed up, it just gradually started getting harder and harder for me to get a connection. I’d be lucky if I could even connect to ONE of the locations. I spend most of my time trying to find one that works! After the upgrade yesterday, I’ve not been able to connect to ANY of the locations. Such a waste of time, money, and effort. And then when you try to get help, your msg can’t get through because of connection issues. Ugh. Super annoying especially after paying for a 2 year subscription.
Developer Response
Hello! I am sorry to hear you are having issues connecting! Perhaps you can send me an email letter at miles@surfshark.com so I could take a closer look into your issue and help you get connected as soon as possible? 😊
- We updated our Products and News tabs to make them more user-friendly and comfortable to navigate.
- As always, we added a few visual fixes and VPN performance improvements.
Version 3.30.0
Subscriptions
12 Months of Unlimited VPN!
Access over 3200 secure & fast VPN servers!
Free Trial
The developer, Surfshark, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More