#1 ONLINE SHOPPING DESTINATION
100% Guarantee | Secured Payment | Free Shipping | Huge Savings
Welcome to the brand new design of the LAZADA mobile app! Join over 140 million shoppers on LAZADA for the best shopping experience on mobile. Download and shop now to discover the best of LAZADA everyday with:
DAILY FLASH SALES & VOUCHERS
Save more with exclusive app-only offers, promo codes and discounts updated everyday
Enjoy shopping at ease Shopping made easy with personalised products, categories and official brands at best prices and tailored to your interests, delivered right on your homepage doorstep
OFFICIAL STORES DESTINATION
Shop the diverse range of world’s leading lifestyle brands at your fingertips, including Apple, Casio, L’Oreal, Philips, Nestle, Ray Ban and much more
Enjoy hassle-free online shopping and home delivery for a huge variety of products in electronics, sports, beauty, digital, groceries, toys, motorcycles, pets, shoes, fragrances, health, men’s fashion, women’s fashion and much more
Check product reviews, see seller ratings and interact with sellers directly! Dissatisfied? Simply return for a full refund
Pay securely through multiple payment options available including cash-on-delivery
-App Exclusive Notifications for Daily Offers, Deals & Discounts
-Personalised Recommendations of Products, Categories & Brands
-Full-scale Search Filters by Category, Brand, Price, Rating, Color and More
-Customer Ratings & Reviews
-Q&A for Direct Customer – Seller Interaction
-Log-in via Facebook
-Sharing via Facebook, Twitter, Google+ and more
Most Trusted Online Shopping Destination Marketplace in Southeast Asia!
* Marketeers 2017 – Best WOW Brand for E-Commerce
* Sinyal 2016 – The Best Online Shop Apps
* IDEA 2016 – Platinum Winner B2C Marketplace E-Commerce
* Indonesia Cellular Award 2015 – Best Online Shop App
* 2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
* 2016 Priceza Award – Top Marketplace
*Asia One People's Choice Awards 2015: Top 3 E-Retailers in Singapore
* Readers Digest Most Trusted Brand Award 2014 – Gold Standard
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam
Recently, we’ve been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior.
If you encounter any of these issues, please help us and copy the page URL found and report it to firstname.lastname@example.org with subject AAV so that we can put an end to this.
Thanks for using LAZADA! We've enhanced the performance of the app for a more enjoyable shopping experience.
Ratings and Reviews
User Interface is not friendly.
Recent update is not UI friendly. First of all, since I use the Lazada app in my ipad, the app only allows a portrait style of accessing the app. From the past few updates, I always use the app in landscape mode simply because I am comfortable in that position. Kindly bring this landscape feature back.
Second, the shopping items doesn’t indicate the actual product. Most items I try to look for, upon tapping the item, indicates either a different item that will show up or usually would say “oops, we’re having trouble finding this product”. Please fix this. This is very uncomfortable.
Still, I generally have hassle-free deliveries using this app. I only got dissatisfied once for more than 20 items I have delivered at my doorstep. Would highly recommend, but please fix the bugs first. Thanks!
Developer Response ,
Thank you for taking the time to give us feedback about the issue you have encountered on the Lazada App. We value your business with us and will address this issue as quickly as possible. Thank you for your honest feedback and for bringing this issue to our attention.
A Bit Disappointed
I am a loyal patron of Lazada. Even when new big online shops of the same category started to emerge I stayed and continued to patronize Lazada. This is because I believed in the integrity of the company. But unfortunately Lazada’s quality of services started to decline. They now cannot control the kind of sellers and kind of items being sold under the company. Some sellers charge exorbitantly for their items which you will find in other sites at a much lower price. There are now sellers who sell items of very low quality. Before when you say you’re buying from Lazada you’re assured you’ll get quality products at reasonable prices. Then Lazada started charging delivery fees. I don’t mind paying delivery fees but it is being charged exorbitantly. Like if you order a certain number of items from the same shop the customer still gets charged a delivery fee for each item which is very unreasonable and preprosterous. Don’t get me wrong..I still love Lazada and I am still here trying to make orders and buy. But I have to give an honest review. Lazada’s quality of service has declined tremendously. But I am still thankful you still have goof customer service although it is also starting to decline in quality. Changes are necessary but I hope Lazada make changes for the better in consideration not only of the company but also in consideration of their customers most especially their loyal customers like me.
This review appraises the Lazada APP for the Philippines and not its site, nor its service, which is altogether different. First of all, the app loads at a snail's pace compared to, say, the app of AliExpress which offers more products and serves an international customer base several orders of magnitude larger than Lazada's. Next, each update seems to introduce more bugs than previous iterations. Third, customer reviews of products are handled in a sloppy, arbitrary manner: a) I've made several reviews for many of the items I've purchased but only a few of them have been published/posted; b) meanwhile comments and questions that properly belong in the Q and A section appear as reviews; and c) worse, there are numerous sarcastic and troll-like comments for so many items. As a consequence in the latter 2 instances the stars given are not honestly indicative of buyers' sentiments and are therefore misleading, which defeat the very purpose of having customer reviews in the first place. It's as if the moderators are engaged in a game of eenie-meenie-minie-mo with the reviews submitted. Lastly, unlike in the online desktop site where items in your wishlist are grouped in their custom folders and appear as such, in this app all items are lumped in a single wishlist. Stupid.
As a whole this app—considering the sales generated by Lazada—remains surprisingly pedestrian and strictly amateurish. Shame!
Developer Response ,
Dear customer, we are sorry to hear that our services have fallen short of your expectations. Your feedback has been duly noted for future improvements of our services. Please contact our customer service officer if you have any query, our customer service numbers are PH: (02) 795 8900, SG: +65 3158 7424, and MY: 03 8601 188.
- Lazada Group GmbH
- 187.7 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, Bengali, Burmese, Chinese, Dutch, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Nepali, Polish, Portuguese, Russian, Singhalese, Spanish, Thai, Turkish, Ukrainian, Urdu, Vietnamese
- Age Rating
- Rated 4+
- © 2013 Lazada Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.