Save, spend, grow, and master your money – that’s everything you can do and more with Maya, your all-in-one digital bank.
BSP-licensed banking with a twist? You bet. Enjoy high interest rates credited to you everyday, so you can feel your money literally growing every 24 hours.
You'll never be out of budget again with easy ways to get a loan from Maya. Use Maya Credit to borrow up to P18,000 for your essentials, get Pay in 4 so you can shop now and pay later, or take out a Personal Loan of up to P250,000 when you're ready for some big life upgrades.*
All the wallet features you need to send money, pay your bills, and more are right here, too. Link a Maya card to your wallet so you can shop, dine, and withdraw in over 200 destinations worldwide.
You’ve got plenty of ways to explore your money's potential. Buy, sell, and trade Bitcoin, Ethereum, and other popular cryptocurrencies for as low as P1 or try Maya Funds and invest in world-famous companies for just P50.
We’ve taken all things possible with your money and put them all in Maya. After all, it’s everything and a bank.
*Loans are subject to eligibility. Powered by Maya Bank, Inc. Regulated by the BSP. Deposits are insured by PDIC up to P500,000 per depositor.
For concerns, contact us via call, email, or chat:
• (+632) 8845 7788
• 1800 1084 57788 toll-free
• *788 for free using Smart
• firstname.lastname@example.org (for wallet and payments)
• email@example.com (for banking and loans)
1. Go to your Profile on the app
2. Tap ‘Chat with us’
3. Choose a topic that you need help with
4. If you need more help, you can select ‘Chat with an agent’ to talk to one of our representatives
Maya Credit is now slowly rolling out to all users! Eligible users can soon apply and get approved instantly* to enjoy up to P18,000 in credit.
Use Maya Credit as a payment option for your QR, Maya Shop, and online transactions, or transfer to your Wallet anytime for your bills or emergencies. And your dues? You can pay them in up to 30 days so you can rest easy. Update your app now apply for Maya Credit when it's ready for you!
*Approval is subject to credit evaluation
Ratings and Reviews
Everything is messed up
Ever since the platform upgraded its Ui/Ux the whole system just became problematic. The vouchers are now almost non-existent almost like they’re running a scam. Before, when you satisfy the conditions of the cashback vouchers, you instantly receive it. Now they changed their guideline to say you will have to wait 14 business days from the time of transaction or up to 14 business after the promo period which does not make any sense at all. And even when you wait, the vouchers will not be sent until you forget about it. I have filed a complaint and they say they are still investigating it. Investigate what? This is their promo. They set the guideline. They do not deliver so now it becomes the problem of their customer. Also when you try cashing it from your linked bank account, around 80% of the time the transaction will fail and would require you to unlink/link back your account which is too tedious. Their chat support also are a bunch of slackers. When you get them on chat they would purposely not reply to you until the whole chat window times out. Like they dont follow any QA process. Fix your issues Paymaya. You are dealing with peoples hard earned money.
Make your app trustworthy really
Comeon this is related to people’s money. It has to be perfect. I tried donating money for covid then I checked out, then it asks me to enter my credentials again to pay via paymaya wallet. Why?? I am already using the app which I am already logged in. Let’s say that is a security feature.. you have to make it clear for the users that transaction is asking for credentials for revalidation purposes only or simply explain and display the reason why I am being asked for my credentials again! That is plain common sense or else it feels like I am being redirected to a hoax site that will phish my money and have it wired to some criminal scheme. Make your app trustworthy, really! So I entered my credentials on ‘that’ then nothing happened no error message whatsoever just reloaded the page and had my credentials removed and I dont know what’s going on! Suddenly OTP notification was sent to my number and I dont know why!!! Am I expecting that??? What was tthe OTP for? I have absolutely no idea because your app isn’t designed smart enough. Guysss comeon.. who ever did this... lacks customer’s point of view. Update your UX. should i try using your app for making donations? I dont know.
Maya is great getting your money stuck
I cashed in Php5k to pay for a full tank gas, I ended up receiving the money from my bank to Maya after a few days. Money got deducted from my bank account instantly. So it was an inconvenience. I need to find other ways to pay for the gas. I gave it a chance, I still try to use it. I even availed of the physical card. I tried paying at Starbucks, they did not honor it, then I tried the app to pay, it also did not work. And this is where my patience ended, yesterday I cashed in Php20k from my bank to Maya, it failed. I tried again and failed for the second time. Then I thought of checking my bank, 40k already deducted. I was going to pay my bills, a big one due today and more dues for the next couple of days. I called Maya hotline, and all they can do for me was to make we wait for 3 banking days. I did the transaction on Saturday, banking day will start on Monday. So hello late fees! I thought things are okay now since you launched this fancy advertising using Hope Soberano. Work on your service first. Thanks a lot Maya, you are very successful giving people a headache. After this review, I’ll need to find money so I can pay for my dues.
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