iPhone Screenshots

Description

A Super App that assists you in getting the services you need, under 2 minutes!

Hire cleaners, shoppers, delivery staff, messengers & personal assistants just in a few taps.
Get your food or coffee delivered, take care of bills payment or have a relaxing massage & get your car washed, all-in-one app!

Features:
- Got No Time? Match in 2 minutes or less!
- A Multi-Tasker's Dream: Have as many transactions at the same time!
- Tasks all over the city? Input multiple destinations in one task!
- Be in Touch: Chat directly with who you hire, or with in-app support
- Clear Pricing with Flexibility: Hire by the hour & see how much it costs before booking
- Know The Whereabouts: Real-time location tracking
- Trusted Service Providers: Ratings, reviews & MyKuya's "What You See is What We Pledge"
- Ease of Payments: Pay for the services with your Visa or MasterCard

3-Easy Steps to Get What You Need:
1) Request: Pick the service you need, choose how long you need a person for & where you are located.
2) Match: Match in 2 minutes or less with qualified and trained partners who can take care of what you need
3) Chat: Get flexibility in how you do things with our in-app chat!

By using MyKuya, you participate in our journey of creating 1 Million Jobs for the Filipino!

MyKuya's services are currently available in Metro Manila

Share what you think:
- Chat with us in-app
- Drop us a mail at hello@mykuya.com
- Rate us in App Store

#YourHelpingHandOnDemand

What’s New

Version 5.3

Faster, better, and bolder!

Have you ever heard us say we will create 1 million job opportunities for Filipinos by 2022? We can only come an inch closer to that with a native app, and an exciting one at that.

We cleaned up our interface, listened to your needs a little deeper, and innovated closed doors to bring you a more seamless experience and help you accomplish your tasks ten times faster.

Here are a couple of the enhancements you’ll find in the latest update:

Fresh Features and Offerings

You deserve a modern and sleek design! With the latest version's top-notch design experience, you can easily browse

To accommodate more payment options, you can now top-up MyKoins with Gcash and Paymaya. This means that you don't need to worry about payment issues anymore. As long as you have Gcash or Paymaya accounts, you can always buy in-app credits in the form of MyKoins through these payment gateways.

We also have new and exciting offerings! We have streamlined our services based on usability and demand - with the goal of delivering a clearer booking experience for you. You can easily switch between personal and business services depending on your needs.

Cleaning Up Our Backyard

We know how difficult it is to decide on almost everything, which is why we want you to take control of your time. With our new fixed pricing feature, you no longer have to think about how much time you will engage with a Kuya or Ate. You just simply have to choose the service that you need and the fixed price will be clearly indicated on the booking page.

What Else Has Improved

One of our biggest frustrations is not being able to match you with a Partner instantly. But worry no more! Just when you thought all we did was kill bugs, we have also reduced our radius to instantly match you with a Partner right when you need him.

Bugs That Got Killed

To show our commitment to delivering the best customer experience, we constantly fix and remove bugs relating to payment options, white screen, chat support, among others. With our newest native app solution, we promise to bring you a totally new, bug-free experience.

Think the MyKuya app's hassle-free booking experience is sweet? Rate and review us today! Who knows, your next meal might just be on us!

Ratings and Reviews

4.0 out of 5
120 Ratings

120 Ratings

Laaaaaaaaaaaaaance ,

Very helpful app!

This is my first time to use the app. I needed to buy my prescribed medicine, but I have no way of doing so since I have work. I have to take this meds ASAP. I tried searching "Mercury Drug" when this suggestion popped out of nowhere and it was a blessing in disguise! I was unable to book after two tries and was ready to give up and search for other options when an unknown number called and it was the operations team of this app. They called me about my attempt in booking and they insisted to manually book instead. After just 1-2mins, they got me a rider and it reflected in my app and I got to chat with the rider about my transaction. The ops team and rider are so easy/very accommodating to talk to considering that I have to send the picture of the prescription and the payment of the meds. Will definitely continuously use this app! I love it! The only improvement I can suggest, as I have also read in other reviews, is too have a tracker where the rider is. Keep it up, MyKuya! :)

Developer Response ,

Hello Lance, we greatly value your feedback. Regarding the rider tracker, we actually have this in the app, though will improve its placement and visibility :) Thank you and looking forward to serve you again!

Annamarizzy ,

Very helpful app

I like how this app works. I always get to book respectful and honest riders. Their customer service is also superb. So far, they never fail to attend to my queries. I just have some points to raise regarding the app itself, the in-app messaging does not update sometimes, I have to leave the screen and revisit again to get the latest ones. Whenever I send a new message, the screen won’t automatically scroll down to the newest messages. But these not critical bugs and there are workarounds for these issues so I’m still able to utilize the app. Thanks My Kuya and kudos to your customer service reps for being so reliable and being on top of things. I really love using your app specially during this time of lockdown 😊😊😊

Developer Response ,

Dear Annamarizzy - Thank you for your detailed feedback. We are aware of such occurrences and working on a fix. In the meantime, enjoy our app and help our Ates/Kuyas to grow during this difficult period by recommending it to your friends and family!

hayfev ,

Payment problem

It is so saddening that this app actually of great help and the Kuyas (the rider/assistant) are all nice. however it was soooo difficult troubleshooting their payment method. I encountered problem with my credit card so the due payment was actually rejected and when I called the bank and fixed everything and was told by my bank that the card is now functioning well, the myKuya app still doesn’t accept my card. I don’t know whether my account is on freeze or they just can’t do something about it. They also have poor customer service. They are so hard to reach! They don’t even have a hotline, their messenger is a failure too. It took me days before I figured out where should I address my complaints. And then here comes their suport team via email who kept on insisting to call my bank and ask them for help! They did not help me at all..so I am getting tired trying to fix this issue on my own (since they’re not helping) so I just decided to delete the app and I don’t recommend this at all.
PS: I was able to use this card in other online transactions only in this app it doesn’t accept.

Developer Response ,

Hi hayfev, our apologies for this previous experience of yours. We acknowledge your honest review. We would like to let you know that we have updated our app and it's now faster and payment methods are now more convenient. We hope you get to try MyKuya v5 and be able to have a great experience with the services that we provide.

App Privacy

The developer, MKPH Technologies Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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