iPhone Screenshots

Description

PayMaya is a FREE e-wallet app for easier, more convenient and secure payments. 

PayMaya is a free digital wallet for easy, reliable, and secure payments. We ran the numbers: we simply have better offerings and more ways for you to take care of your transactions online or in person. Take PayMaya for a spin and believe us when we say we’re Too Good To Be No. 2.



SIGN UP TODAY AND GET A JOINING BONUS
Register to PayMaya, cash in at least P100, and get up to 100% cashback when you buy load or gaming pins from PayMaya Shop on the app.
Up to P100 cashback for basic users, P200 cashback for upgraded users


CASH IN FOR FREE AT MORE THAN 50,000 CHANNELS
With PayMaya, you get to enjoy the widest network of FREE Cash In Channels nationwide such as BPI, Ministop and Smart Padala.


GET MORE CONTROL WITH REAL-TIME TRANSACTION UPDATES
Never miss an update on your transactions. With PayMaya, you can monitor your purchases and payments in real-time – no need to wait for 24 hours.


ENJOY MORE RELIABLE SERVICES WITH 99% UPTIME
PayMaya is an e-wallet app with less downtime and is available 99% of the time for all your transactions.


ACCESS MORE THAN 1,500 BILLERS AND LOAD ITEMS
You can conveniently pay for your monthly bills and buy load items for yourself or others all in one app.


SEND MONEY TO MORE THAN 30 MILLION USERS FOR FREE
Send money for allowance and assistance to your family and friends anywhere in the country with PayMaya's Send Money feature.


CLAIM MONEY FROM MORE THAN 55,000 SMART PADALA OUTLETS
Just use your PayMaya account to conveniently claim money from friends and family via Smart Padala agents nationwide.

Join the millions of other users who have made the switch to hassle-free, cashless transactions!

SEE LATEST PROMOS
Visit https://www.paymaya.com/deals

PAYMAYACARES
We'd love to hear what you think about our product so we can make it an even better experience for you! Just send us an email via support@paymaya.com

FOLLOW US ON SOCIAL
www.facebook.com/PayMayaOfficial
www.facebook.com/PayMayaCares
www.youtube.com/PayMayaOfficial
www.instagram.com/paymayaofficial
www.twitter.com/paymayaofficial

What’s New

Version 2.34.1

Scan to Pay with PayMaya made even stronger in partnership with QR PH!
Now, any merchant or store in the Philippines that accepts payments via QR PH can be paid with your PayMaya wallet.

Love using PayMaya to send money?
You'll love it even more when you send them with GIFs! Every app update comes with fixes and improvements to your PayMaya experience. Stay safe!

Ratings and Reviews

4.8 out of 5
108K Ratings

108K Ratings

Hyrucha ,

VERY BAD SERVICE

I have been contacting them about a payment i made via this app because such payment did not reach the biller. It has been two weeks since the payment was made (as of writing). I have been contacting them via email, messenger, call and to no avail no one responded with a resolution nor offered to help. Until now my line is cut because i do not have extra to pay off my bill twice. VERY DISAPPOINTING!!!
UPDATE: NO TICKET WAS PROVIDED. I checked the email and Miyuki replied to me asking for my details last March 10 5:45AM(for reference isent the screenshot of the email to paymaya cares messenger). I provided it on the same day and i got no response since then. I also communicated via Paymaya Cares and got no response either. I followed-up last March 28 via email and messenger and still no response.

Developer Response ,

Hi Hyrucha. If you sent an email to support@paymaya.com, you should get an automated response with the ticket reference number. We regret that we are unable to escalate this issue without an identifier such as the reference number. We also advise against providing personal details through this channel, for security reasons. You may send another email follow-up, with your review alias as the subject. Thank you.

Vicente Abana ,

Very poor customer service

There should be a zero rating for this app. I called today to quickly ask only about the recent updates made in the app and the customer service (CS) said that she cannot proceed with my queries due to the place of birth I have provided did not match their record. This is weird since I only have one place of birth and I’m 100% sure I did not change it since I only submitted my information for the account upgrade once. Told the CS that I used the same information with my previous calls and got verified. I pointed out to the CS that maybe she is not looking at the correct information for my place of birth or there is a glitch in the database or system but insisted that I’m wrong. I cannot even see anymore in the app all my other personal information other than my name and mobile number. And she asked me to call back once I remember my correct place of birth. Really? How come I’m able to verify my account with my previous calls with the same information and then today I was told after providing the same place of birth that it is incorrect. This is not making any sense to me and I’m hoping PayMaya will look into this asap. Very poor customer service! 😔

Joana Obispo ,

App is great but service is not

I really loved PayMaya because it is very convenient for online purchases. It was a lot of help when the Covid lockdown started because I do my groceries online and pay using Paymaya. That was until I received a text message that my virtual card was deactivated because I haven’t used it for 30 days, which is not true because I did my groceries just a few days before. Opened the app and saw that I was supposed to upgrade my account. I tried to do so but it requires specific types of IDs which I currently don’t have and am unable to get due to the lockdown. I emailed customer service why my account was deactivated in the first place and if they can give me an exception for the ID due to the situation. I got a response that my card expired, which again is not true because I remember using my card for purchase and the expiry date is not anytime soon. After explaining that in my response, I did not hear back from them for about 3 weeks now. This is such an inconvenience at such a critical time. I have money in the account that I cannot use because I cannot upgrade. And they have been ignoring me everywhere. I will probably uninstall once I get my money back.

App Privacy

The developer, PayMaya Philippines, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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