UnionBank Online 4+

Secure, Easy & Smart

UnionBank of the Philippines

Designed for iPad

    • Free

Description

This is more than just another banking app. This puts your bank in the palm of your hand. You don’t have to put your life on hold, when you can bank securely whenever you want to, from wherever you want. Get started by opening an account in-app, without ever having to step into a branch. Easily manage your accounts, your cards, transfer funds, pay your bills and more, with just the tap of your finger.

Open an account
+ First Philippine bank that enables customers to open accounts through the app.
+ No need to visit the branch.
+ Choose between Personal Savings Account, PlayEveryday, Savings+, Lazada or GetGo.
+ Get a Visa debit card delivered to your home/office.
+ Immediately get a Lazada Virtual Debit card for online shopping.

Deposit checks 24x7
+ UnionBank checks clears after two hours – even during weekends and holidays.
+ Other bank's checks, follows industry cut-off and clearing hours.

Securely manage your accounts
+ View all your accounts and credit card balances in one place.
+ Real-time monitoring of your savings, checking or debit/ATM card activities.
+ View your credit card spend, points and statements.
+ Lock/unlock, set limits and transactions controls on your Visa credit cards.
+ Keep tabs on your loan repayments.
+ Secured access enabled by OTP and biometrics.
+ Self-service password reset and profile unblocking.
+ Track your rank, view your points and access the leaderboards with PlayEveryday.
+ Create Goals and start saving up for that investment, emergency fund, or whichever you aspire to achieve.

Easily Transfer Funds and Pay Bills
+ Transfer funds to anyone, to any bank, any time, without any enrolment or going to the branch.
+ Real-time crediting for transfers between your accounts or other UnionBank accounts.
+ Transfer to anyone for free with PESONet. Same or next business day crediting.
+ Transfer up to Php 50,000.00 to anyone with InstaPay. Real-time crediting for only PHP10.
+ Transfer your US Dollars to other local banks for only USD1! Made possible through PDDTS.
+ Pay your utility, phone, rent, school, and more. No need to enroll billers for payment.
+ Save accounts you frequently transfer to and bills you regularly pay.
+ Schedule recurring transfers and bills payments. No need to worry about due dates.
+ Send money to our partner Remittance Centers – Palawan Express, Cebuana Lhuillier, LBC & PeraHub.

Request for Payments or Split Bills
+ Send payment requests to another UnionBank Online user with just their mobile number. No more sharing of account numbers.
+ Split bills with your friends on UnionBank Online. No more worksheets to compute who owes who and how much.
+ Generate your own QR code and have your friends scan the QR to pay.

Schedule branch visit
+ Get ahead of the queue by scheduling your branch visit in the app.
+ Transact without any forms or signatures. Put all your transaction info on your scheduled visit.
+ Find the closest branch or ATM with the built-in locator.

Other Features
+ Activate your new credit card.
+ Redeem your Credit Card points.
+ Check for promos and discounts in our Voucher Wallet
+ Do USD/PHP conversion and view real-time FX rates.

Check our web version: https://online.unionbankph.com

2018 Best Retail Mobile Banking Experience by The Asset Magazine
2018 Online Banking Initiative of the Year by Asian Banking and Finance
2018 Best Technology Implementation - Front End by Retail Banker International (Highly Commended).

UnionBank of the Philippines is regulated by the Bangko Sentral ng Pilipinas. For inquiries and comments, contact our Customer Service at customer.service@unionbankph.com or (+632) 841-8600. Member: PDIC. Maximum deposit insurance for each depositor: P500,000.

What’s New

Version 2.52.2

+ CyberSure Reminder - Watch out! NEVER SHARE your personal information such as your password or OTP with anyone. Remember, UnionBank will not ask you to provide this information via call, email, or SMS.
+ Supplementary cardholders can now sign up for their own UB profile or add their card to an existing one
+ Set the credit sublimit for your supplementary cards
+ Buy Load and Pay Bills using Biometrics
+ Contact customer service and track your queries

Ratings and Reviews

4.6 out of 5
45.9K Ratings

45.9K Ratings

unikaleah ,

Initially good but turned bad

I was very satisfied with it in the beginning specially during the start of pandemic. It has really served me well…. But recently it has a problem with the security stuff. It’s so restricted that even I cannot open it. It keeps asking for a one time pin despite the face acknowledgement feature which is good for safety however when you get to the part of confirming the transaction it will ask again for another OTP that NEVER comes. At present I can only use it thru GCash link but again, it keeps limiting my transactions. I hope this is just a temporary thing. I’ve been dealing with this for close to 2 months. Sometimes it works fine but sometimes it’s just frustrating.

Developer Response ,

We apologize for the inconvenience this has caused you, unikaleah. If you need to be assisted further, please email us at customer.service@unionbankph.com. Our channels in Facebook (Union bank of the Philippines) and Twitter (@unionbankph) are available as well to address your concern.

Pacifica Azul ,

Manage Device, Security Preferences, Inaccessible Debit Account

I can no longer use Face ID to login. I cannot select the enable button on Security Preferences. There is always an error. Sometimes it says: “Error. Profile not found.” So I now have to manually input my password everytime! I cannot add nor untrust/forget devices in Manage Device. (My old phone name is now the default instead of the new one I thought this could be the main issue but I can’t untrust/trust any of the device names!) If I want to view my debit account, upon clicking the account, I am immediately logged out. Saying: “For security reasons. Please login again.” This all happened after I complied the requirements when the app asked me to verify my identity and submit the valid ID. I have tried reinstalling the app and it is still the same. This is so frustrating. I want to lock/unlock my debit card but I can’t because the moment I clicked my debit account it logs me out! Cmon UB fix this mess! I have been using your app since 2019 and have not encountered anything like this before. I even recommend this app to many of my friends since then! But now this is getting really frustrating! So now I have to lock/unlock my debit card thru the web! Please fix this.

Chin020 ,

Unresponsive app and glitchy features

Had my UB account for a month now and I am frustrated with the app. It’s slow and unresponsive and its features like the Playeveryday points system and the Goals Funds are often unavailable to an error in the system. The Goals Funds feature is a great idea but the frustration I have when I can’t see or access it in the app because of a glitch makes me question if the feature is worth the stress. And I’m not just talking about a 1-hour glitch. It lasts for a day or two.

Another problem I have with the app is how I can’t access my card settings. I want to change my ATM card’s PIN but it seems like you can only do that once (when you activate your card) because now, everytime I attempt to change my PIN, the app just says that it’s inaccessible and I have to try again later. But when is later?? I’ve been trying this for 2 weeks already and the issue doesn’t seem to get fixed.

I hope the UB app developers take note of this and improve the app.

Developer Response ,

We deeply apologize for the inconvenience this has caused you, Chin020. Kindly email us at customer.service@unionbankph.com so that we can take a look further into your concern. Our social media accounts on Facebook (Union Bank of the Philippines) and Twitter (@unionbankph) are also available for you as well. Thank you for your patience and understanding.

App Privacy

The developer, UnionBank of the Philippines, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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