EastWest Mobile 4+

Bank everywhere with EastWest

EastWest Bank

Designed for iPad

    • Free

Screenshots

Description

EastWest Mobile is a banking app designed for customers enrolled in EastWest Online Banking, so they can conveniently access their accounts - whether Savings, Checking, or Credit Cards - on mobile devices.

> Check your balance
Conveniently check your account balances and latest transactions.

> Pay your bills
Make and authorize payments to over 100 partner billers.

> Transfer funds
Move money between your accounts or to other local/international bank accounts while enjoying the security of multi-factor authentication similar to EastWest Online Banking.

Existing EastWest Online Banking Personal users simply need to log in with their Online Banking credentials to start using the app. For new users, self-service registration is easy and convenient through the "sign me up" function on the app's log in screen.

What’s New

Version 1.3.3

- Update SSL/TLS Certificate
- Fixed Design

Ratings and Reviews

1.8 out of 5
1.7K Ratings

1.7K Ratings

ATJ2021 ,

No Added Value

This is the slowest banking app I have tried and the UI is not friendly. There is no tab for bill payments and you have to search thru each tab just to find it - because it is a separate option under the deposit account tab.

Payments made via the app from the deposit account to an East West card will not post real time and takes the same processing time if I paid using another account from a different bank via online.

Payments have no notification, no receipt, no text, no email, no acknowledgement. You have to just keep on checking the app for when the payment will be posted.

Theradine ,

One of the worst online banking App

I have different online banking app the this app tops the list of my worst experience using online banking. I bought a phone case last 2021 using my EW CC, as I was converting it to installment the app crashed and I didn’t receive any confirmation that my request pushed thru, ( no text nor email). I tried again but the app is so slow and keeps in crashing. I called their costumer service and was advised to try using the FB messenger of their Card, and I did. The bot approved my request for conversion. But then later I found out that my first attempt for installment was approved thru their app at the same time thru their FB messenger and I was asked to pay both installment separately coz according to them the app and the fb messenger is using a separate system and I was deducted another 7k by the FB bot coz it can’t find the original 7k I was applying for installment thru their online app because it was approved already from and I need to pay both the installment!! Who’s the stupid person who thought that they need a separate system from the mobile app and the FB bot?!? Who programmed this bot to deduct another amount if it was already converted in the first place? if it already didn’t exist in the first then it should have just denied the application!!😡😡😡😡😡

xlsvahu ,

Frustrating to Use

This is the most frustrating mobile banking app ever. I have 3 mobile banking app from different bank and this is the app that has very slow response. Always froze. The only solution they have, call customer service and once you call they dont have solution for the problem and blaming the problem to my phone or to my internet connections. FYI I dont have problem accessing other app so why instead of blaming the problem to my phone or to my internet connection find a way to improve your mobile banking app. I am hoping you take this reviews as positive and find a way to improve ur mobile banking app services. Most of the time my CC account dont appear on my mobile banking app. So I cant trace my bill. And what happened today i pay my CC twice since it says the service is not available but when i check my account they deducted twice.

App Privacy

The developer, EastWest Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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