Komo by EastWest

Name: Komo by EastWest
Rating: 4.5 (2678 reviews)
Author: EastWest Bank

Keep Our Money Online!

Free · Designed for iPad

2.7K Ratings
Ages

4+
Years
Category

Finance
Developer

EastWest Bank
Language

EN
English
Size

151.8
MB

Komo is an exclusively digital banking service that helps you save smarter, grow your money, and manage your finances with high-interest savings, seamless transfers, bills payment, EastWest Rural Bank account linking and in-app loan application onboarding. Secure Your Savings Komo is backed by EastWest Bank and your deposits are held with East West Rural Bank, a member of PDIC and regulated by the BSP. This means your money is insured with the PDIC for up to P500,000. Grow Your Money Open a savings account in minutes and enjoy up to 2.5% interest per annum with no minimum deposit or maintaining balance. You can even track your daily interest earnings on the app! Control Your Money Do what you want with your money without paying unnecessary fees. With Komo, you can customize your insurance plan, transfer money to other banks, pay bills, and even withdraw cash for free! Say #HeyKomo All users are welcome to ask all their money related questions to make money management easier. With #HeyKomo, we'll help you understand why we need to save early on, set-up an emergency budget, or why they need insurance. So if you ever find yourself confused about personal finance and money management, we're just a hey away! Send us your money management questions over to hey@komo.ph Learn more about Komo or contact us through the following links: Website - https://www.komo.ph/ Facebook Page - https://www.facebook.com/KomoPH/ Community - https://www.facebook.com/groups/KomoPH/ Twitter - https://twitter.com/KomoPH Instagram - https://www.instagram.com/KomoPH/ Email - support@komo.ph Hotline - +63288881777

Ratings & Reviews

4.5

out of 5

2.7K Ratings

Error in Bank Certificate for Visa Application
29/11/2023

Mav12345
I have raised this several times to no avail from your support team. Appreciate the convenience in generating your own bank certificate for visa application purposes however I have reported that the address line reflects twice in the letterhead. For example: British Embassy Manila 120 Upper McKinley Road, 120 Upper Mc Kinley Road Taguig, Taguig ????? It doesn’t look legit and professional so I will not end up using it anyway. What a hassle. No one from your team is even looking into this. Calling the hotline doesn’t help. They said email. Emailing doesn’t help. No one answers to own the concern 👎🏽 your interest rate offer is not as competitive as other digital banks now and the reason I stayed was due to this convenience. However if this thing is not even fixed, I don’t see the incentive to stay 👎🏽

Developer Response
Hi! Thank you for your feedback and your continued support. We'll share your thoughts with the team to see how we can continue to improve. Please also note that for ATM withdrawals, it's unlimited if via an EastWest ATM while for other BancNet ATMs, you have up to 4 free withdrawals per month :)
Error in Bank Certificate for Visa Application
29/11/2023

Mav12345

I have raised this several times to no avail from your support team. Appreciate the convenience in generating your own bank certificate for visa application purposes however I have reported that the address line reflects twice in the letterhead. For example: British Embassy Manila 120 Upper McKinley Road, 120 Upper Mc Kinley Road Taguig, Taguig ????? It doesn’t look legit and professional so I will not end up using it anyway. What a hassle. No one from your team is even looking into this. Calling the hotline doesn’t help. They said email. Emailing doesn’t help. No one answers to own the concern 👎🏽 your interest rate offer is not as competitive as other digital banks now and the reason I stayed was due to this convenience. However if this thing is not even fixed, I don’t see the incentive to stay 👎🏽
Developer Response 27/12/2021
Hi! Thank you for your feedback and your continued support. We'll share your thoughts with the team to see how we can continue to improve. Please also note that for ATM withdrawals, it's unlimited if via an EastWest ATM while for other BancNet ATMs, you have up to 4 free withdrawals per month :)
bugs on iphone se 2016
19/12/2022

BlackKnightSpawn
i very much preferred the older iteration of the app when it had a cleaner interface and none of those gigantic banners above. the app was smoother then, unlike now where it glitches and sometimes randomly freezes when viewing the previous transactions. it had no problem running on iphone se 2016. i i now access the app using iphone 7.however, i am still giving it a 4/5 because all of my transactions via instapay and pesonet came through without any problem. announcements are also sent timely via the app. i was also able to withdraw from an atm during an overseas trip, whereas i was not able to use my landbank atm. the exchange rate was reasonable too.a feature i would like to see is a separate accounts for the debit card and savings, sort of like the ING Pay and ING Save so that if the card becomes compromised, the main savings account is still safe.i would have liked to transfer it to iphone se 2016 but for some reason, i keep getting a ‘change of device failed’ error message. also, if they could make the interface less cluttered, that would be nice.
bugs on iphone se 2016
19/12/2022

BlackKnightSpawn

i very much preferred the older iteration of the app when it had a cleaner interface and none of those gigantic banners above. the app was smoother then, unlike now where it glitches and sometimes randomly freezes when viewing the previous transactions. it had no problem running on iphone se 2016. i i now access the app using iphone 7.however, i am still giving it a 4/5 because all of my transactions via instapay and pesonet came through without any problem. announcements are also sent timely via the app. i was also able to withdraw from an atm during an overseas trip, whereas i was not able to use my landbank atm. the exchange rate was reasonable too.a feature i would like to see is a separate accounts for the debit card and savings, sort of like the ING Pay and ING Save so that if the card becomes compromised, the main savings account is still safe.i would have liked to transfer it to iphone se 2016 but for some reason, i keep getting a ‘change of device failed’ error message. also, if they could make the interface less cluttered, that would be nice.
Good app
30/06/2022

AprilKimLPS
The app is good, been using it for over a month now. Fund transfer both in and out of my account is very reliable and hasn’t failed me thus far. My only issue is the Favorites feature:1. I actually had a hard time inputting account details. I am using an ipad and I had to tap repeatedly on each line before I am able to input anything.2. There is no facility to delete or edit added account details. What if an account is already closed and no longer exists or the details entered are incorrect and had to be corrected?In hope this can be improved.

Developer Response
Hi!Thank you for your rating and feedback. We will bring this up to our team for potential future improvements.
Good app
30/06/2022

AprilKimLPS

The app is good, been using it for over a month now. Fund transfer both in and out of my account is very reliable and hasn’t failed me thus far. My only issue is the Favorites feature:1. I actually had a hard time inputting account details. I am using an ipad and I had to tap repeatedly on each line before I am able to input anything.2. There is no facility to delete or edit added account details. What if an account is already closed and no longer exists or the details entered are incorrect and had to be corrected?In hope this can be improved.
Developer Response 15/07/2022
Hi!Thank you for your rating and feedback. We will bring this up to our team for potential future improvements.
The app always ask me to change my passcode
28/04/2021

joshy-san
Everytime I open the KOMO application, I always get the Welcome message and when I select skip, it will ask me to Set a new passcode which I cannot set because I encounter an error. Tried reinstalling the application but is getting the same error. Been experiencing this issue for long. Already raised a ticket but no one updated me with the status of the resolution. Hope this get fixed. Will change the rating once resolved.UPDATE as of April 28, 2021- The app is working now properly kn my device. Great job! Keep it up. I'm so happy ❤️

Developer Response
Hi Josh! Thanks for reporting this issue to us. Unfortunately, we can't identify your account based on the information provided in this review. Please call us at (02)88881777 so our team can assist. You may also request an update through support@komo.ph.
The app always ask me to change my passcode
28/04/2021

joshy-san

Everytime I open the KOMO application, I always get the Welcome message and when I select skip, it will ask me to Set a new passcode which I cannot set because I encounter an error. Tried reinstalling the application but is getting the same error. Been experiencing this issue for long. Already raised a ticket but no one updated me with the status of the resolution. Hope this get fixed. Will change the rating once resolved.UPDATE as of April 28, 2021- The app is working now properly kn my device. Great job! Keep it up. I'm so happy ❤️
Developer Response 21/04/2021
Hi Josh! Thanks for reporting this issue to us. Unfortunately, we can't identify your account based on the information provided in this review. Please call us at (02)88881777 so our team can assist. You may also request an update through support@komo.ph.

What's New: 1. Various app crash and bug fixes 2. UI/UX Enhancements

Version 1.0.48690

15 hr ago

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