MANAGE AND KEEP TRACK OF YOUR ACCOUNTS
View balances and transaction history of your enrolled deposit, e-Secure Savings and credit card accounts
Pay your bills to more than 100 of your essential merchants on utilities, credit card companies, investment plans, schools and many more!
Enroll your frequent billers as Favorites so you don’t need to key in details every time.
Schedule your payments ahead of time to avoid the rush on due dates.
Transfer funds to other SBC bank accounts without the need to enroll!
Transfer funds to other InstaPay member banks or e-wallets
Send cash via SMS to your loved ones wherever, whenever with eGiveCash.
Withdraw cash even without an ATM card by entering the eGiveCash number, passcode and amount.
RELOAD MOBILE PHONES
Top up prepaid load on Globe, Smart, Sun, TNT, TM.
LOCATE SBC BRANCHES AND ATMs
Find the Security Bank branch or ATM nearest you using the interactive map.
GROW SAVINGS FASTER
Earn higher interest rates with an eSecure Savings account.
Open up to 10 accounts and monitor your progress for each saving goal.
To learn more about the features of this application, visit us at https://www.securitybank.com/mobile-app/
Bug fixes and optimizations.
Ratings and Reviews
Lacks real-time transaction logging
In this modern day and age of tech, most if not all banks offer the ability to view transactions in real-time. I’ve been with BPI for the past 7 years and their mobile app is superb! Credit card transactions get logged immediately you swiped your card, if not the latest is the next day. This is important for people who use their cards and monitor budget a lot! I’ve also used the BDO mobile app and it does the same as BPI! My friend who’s with Metrobank also gets the same. Logging on to the website does not help either as it just merely mirrors what you see on the mobile app! I feel this app is 10 years behind everyone else! Yes-everyone else!
Worst in Customer Service!
Worst Customer Service Hotline : Security Bank’s hotline number.
I can’t withdraw cash using my ATM. I don’t know why. I went to the Security Bank branch where I opened my account to ask if they put a hold or blocked my ATM. The teller said no, my account is active and just told me to contact customer service. I told her I already did and all I’m getting is a automated message that says my account number is invalid. She told me it’s normal, just keep re-entering until I get a hold of an available rep. Seriously? how is that normal?? They already know that something is wrong with their CS hotline yet they did not bother to have it fixed?? I stayed on the phone for 30 mins to keep re-entering my acct number and yet after more than 30 mins, I haven’t got any rep. I’ve wasted money, time, effort and gas just to go to their branch but i did not get any resolution! They didn’t even know what’s going on with my card. They should have offered to replace my card since they said that it’s still active on their system. But they did not, they pushed me to call their useless hotline number. My house is 1hr and 30 min drive going to the nearest branch. I’ve wasted more or less 3 hours, and here I am, still can’t withdraw my money. Switching to Security Bank (Iloilo Business Park) Security Bank (Iloilo-Ledesma) Security Bank (Iloilo-Iznart) is one of the biggest mistake that I did. You can’t get any immediate assistance.!
Worst among the banking app
Been using their credit card for almost a year, I haven’t had a chance to login to their app because this agent provide an invalid mobile number for my OTP. I tried to call the customer service to update my number and took 3 days for me to receive sms alerts from SECURITY. To my surprise, I tried to log again to recover my account using my security question and of course the OTP which I’m still not receiving. Called the customer care hotline via option 2, entered my CC number and surprise invalid and reached the maximum allowable input. Called again press option 1 which lost card, rep transfered me to another agent and again receive an automated voice mail. Press 2, and the option is not working “ please press 8 to repeat the optio”.
1. Fix your hotline
2. Fix or better Create a new app that is not useless specially at this times where online and cashless transactions are at peak
3. The annual fee is the highest I’ve got compared to Citi and BPI which is free btw. Of course I paid the fee without waiving because I can’t access my account via app, no sms or email
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- User Content
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- Security Bank Corporation
- 22.1 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2022 Security Bank Corporation