Good Shows are limited. Not a fan of pinoy adaptations of some series. However there are a few shows that are quite good k-dramas and variety shows like Young Actor’s retreat and bad prosecutor. These 2 shows are the reason why i started using the app again. The free option (non-premium) has too much ads without a skip option. 2 to 3 lengthy ads (30 seconds long , some Longer like that annoying graham recipe commercial) before the video starts playing is too much; it affects user experience. Further Note to devs: after ads are completed, sometimes the actual video does not play and just buffers. This will force the user to restart video (exit and play again) and then gets subjected to the usual 2 to 3 ads. (Note that i am watching via my tablet/ipad mini. Not a connection issue as netflix, prime and hbo go play just fine). Ads are not bad for the free option. As a consumer of the free service i get that. However something has to be done to improve the experience. Provide a skip option or evenly place the ads in different parts of the video. Mind the ads duration as well.With the limited selection and too much ads, how will you convince consumers to upgrade to a premium account? Note that i used to have a premium account but decided to unsubscribe due to said issues. Competition is stiff with various streaming platforms available. Hope to see improvements to shows, ads and ui as pointed out by other users.
Hi, sorry to hear you’ve been experiencing this. Don't hesitate to contact us at enquiry.ph@viu.com or our social media channels and share as much information as possible. We will investigate your case. Thank you for posting!