ASIA'S ONLINE SHOPPING FASHION DESTINATION
ZALORA is Asia’s Online Fashion Destination and the leading name when it comes to shopping with style, carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you. From day dresses to shoes and heels, beauty needs to makeup, gifts and accessories like watches and luggages, there’s something for everyone with an eye for fashion.
We offer a seamless customer experience from start to finish, through our trend-led edits, in-house designs and products, as well as weekly highlights. Browse top brands and featured categories while keeping your eyes peeled for app-exclusive flash deals, festival picks and sales like our iconic Singles’ Day takeover. Don’t forget to add everything that you love to your wishlist for easy reference, especially during the shopping spree frenzy. As always, we offer free and express shipping options, 30 days free returns, a variety of payment methods, including cash on delivery, and unparalleled customer service.
The ZALORA app lets you do the following as well:
* Shop by Category
Finding something specific like a pair of vintage indigo jeans, lifestyle sneakers or an accessory for your outfit? Home in on exactly what you need with our sorted catalogue, so you can browse, add to bag and checkout in record time.
* Do a Visual Search
Spot an outfit you like? Snap a picture of the apparel and we’ll find you something similar that’s sold by us. Tap the camera icon on the search bar to get started.
* Receive Push Notifications
Be the first to know about our latest arrivals, exclusive offers, flash sales and updates to your order. We promise to deliver the good news straight to you.
* Seek New Inspiration
We’ve integrated our magazine into the app, bringing to you the best reads in the world of fashion. From the latest Korean trends to tips on dressing up and other lifestyle stories, our magazine has them all.
* Get Recommendations
Tap on ‘Just For You’ to discover style picks based on your preferences. The more you browse, the better our recommendations get. It’s that simple!
* Browse our Outlet Store
Searching for something affordable? We have past season steals that are cheap in price but high in aesthetics and value. Expect huge discounts and marketplace finds at amazing prices - no coupon or promo code needed.
Don’t wait, download the ZALORA app and change the way you shop today.
Shop the latest trends and most fashionable finds, only on the ZALORA app!
2016 Markie Award - Best Mobile Experience
TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
Best Choice Online Fashion Store-Best Choice Awards 2014
ONLINE SHOPPING SITE OF THE YEAR 2014 Award-Vulcan Post Readers’ Choice Awards
Got a question? Contact us...
Singapore - email@example.com
Philippines - firstname.lastname@example.org
Hong Kong - email@example.com
Indonesia - firstname.lastname@example.org
Malaysia/Brunei - email@example.com
Taiwan - firstname.lastname@example.org
Check out ZALORA in your country:
Singapore - https://www.zalora.sg
Philippines - https://www.zalora.com.ph
Hong Kong - https://www.zalora.com.hk
Indonesia - https://www.zalora.co.id
Malaysia - https://www.zalora.com.my
Taiwan - https://www.zalora.tw
Hong Kong- https://www.zalora.com.hk/privacy-policy/
We regularly provide updates to improve the Zalora App performance and offer you with the best shopping experience.
Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at email@example.com.
Ratings and ReviewsSee All
Best Online Shopping App ever!
I've been shopping in Zalora for 4 years what I love about it is that the items are guaranteed authentic since it is the official brand itself. Also, you can save a lot of money sale+voucher = 👌🏻Last month I was able to snag some CLN heels for only 399, new balance shoes for only 1,437 and an UNISA handbag around 800 pesos. Plus, hassle free returns. I have no problem with my sizing because I also do additional research about the brand and their sizing. The lack of reviews doesn't bother me since most of the shops are well-known brands such as adidas, nike, puma, topshop, mango, steve madden, and etc. The only brands that I love that are not available in Zalora are Zara, Bershka, Uniqlo, Forever 21, and H&M. 😢 When I shop for authentic items I choose Zalora as my shopping platform, because other shopping platforms I know has a lot resellers and I really don't trust some resellers because some of them sell fakes or oem products and much worse is that they sell it in the same price as the authentic ones talk about being scammed.
POOR CUSTOMER SERVICE
As soon as I recieved my order and decided to change the size of it to a smaller size I choose to exhange it thru their pick up rider Date but the rider did not come to my place that's why on I decided to come to the nearest LBC in my place which is their courier partner and sendback my order to exchange it but I recieved a mail that cancelled my exchange request.
I contacted their customer service and they replied back but when I contact them again they did not response I'm just asking when can I get my refund or exchange of my item I'm going to give that item supposedly to my father this coming fathers day. I browse their application and I don't saw any improvements regarding with my order. To be honest I'm so disappointed Zalora i never expected this to happen to me this incident is so devastating.
Service getting worse
I used to appreciate how properly packaged zalora delivers your item no matter how cheap or expensive it is. Recently though, I felt so grossed out at how I received an item I purchased. It looked like item has been kept for years judging by how wrinkled and gray it already was, and the top wasn’t even folded properly, just forced in the little hole the plastic had. Who would even want to open that, much less try it on?🤢
I tried to contact customer service by calling, but there was no answer. Tried to get in touch through facebook messenger, but it wasn’t available. Sent a message through their instagram page, my message was seen about a couple of hours from sending, but remains unanswered after 3 days of receipt. At least acknowledge that you received my message, right? There is no way I’m going to wear this item, so I’ll be returning it, my worry is just that they won’t accept seeing the condition that it’s in.😒
Lastly, deliveries used to be really prompt, now it gets delayed a lot.
👎👎👎 for the crappy service!
Data Used to Track You
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- Usage Data
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- Zalora South East Asia Pte Ltd
- 145.1 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
English, Indonesian, Malay, Simplified Chinese, Traditional Chinese
- Age Rating
- © Zalora South East Asia Pte Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.