ASIA'S ONLINE SHOPPING FASHION DESTINATION
ZALORA is Asia’s Online Fashion Destination and the leading name when it comes to shopping with style, carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you. From day dresses to shoes and heels, beauty needs to makeup, gifts and accessories like watches and luggages, there’s something for everyone with an eye for fashion.
We offer a seamless customer experience from start to finish, through our trend-led edits, in-house designs and products, as well as weekly highlights. Browse top brands and featured categories while keeping your eyes peeled for app-exclusive flash deals, festival picks and sales like our iconic Singles’ Day takeover. Don’t forget to add everything that you love to your wishlist for easy reference, especially during the shopping spree frenzy. As always, we offer free and express shipping options, 30 days free returns, a variety of payment methods, including cash on delivery, and unparalleled customer service.
The ZALORA app lets you do the following as well:
* Shop by Category
Finding something specific like a pair of vintage indigo jeans, lifestyle sneakers or an accessory for your outfit? Home in on exactly what you need with our sorted catalogue, so you can browse, add to bag and checkout in record time.
* Do a Visual Search
Spot an outfit you like? Snap a picture of the apparel and we’ll find you something similar that’s sold by us. Tap the camera icon on the search bar to get started.
* Receive Push Notifications
Be the first to know about our latest arrivals, exclusive offers, flash sales and updates to your order. We promise to deliver the good news straight to you.
* Seek New Inspiration
We’ve integrated our magazine into the app, bringing to you the best reads in the world of fashion. From the latest Korean trends to tips on dressing up and other lifestyle stories, our magazine has them all.
* Get Recommendations
Tap on ‘Just For You’ to discover style picks based on your preferences. The more you browse, the better our recommendations get. It’s that simple!
* Browse our Outlet Store
Searching for something affordable? We have past season steals that are cheap in price but high in aesthetics and value. Expect huge discounts and marketplace finds at amazing prices - no coupon or promo code needed.
Don’t wait, download the ZALORA app and change the way you shop today.
Shop the latest trends and most fashionable finds, only on the ZALORA app!
2016 Markie Award - Best Mobile Experience
TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
Best Choice Online Fashion Store-Best Choice Awards 2014
ONLINE SHOPPING SITE OF THE YEAR 2014 Award-Vulcan Post Readers’ Choice Awards
Got a question? Contact us...
Singapore- firstname.lastname@example.org / +65 3157 5555
Philippines- email@example.com / (02) 858 0777
Hong Kong- firstname.lastname@example.org / +852 3999 4200
Indonesia- email@example.com / 021-2949-0100
Malaysia/Brunei- firstname.lastname@example.org / 03 2035 6622
Taiwan- email@example.com / 070-1016-1166
Check out ZALORA in your country:
Hong Kong- https://www.zalora.com.hk
Hong Kong- https://www.zalora.com.hk/privacy-policy/
Are you feeling good? Hurry up and check out our amazing 10.10 sales and promotions now. You wouldn't want to miss it!
Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at firstname.lastname@example.org.
Ratings and Reviews
Best Online Shopping App ever!
I've been shopping in Zalora for 4 years what I love about it is that the items are guaranteed authentic since it is the official brand itself. Also, you can save a lot of money sale+voucher = 👌🏻Last month I was able to snag some CLN heels for only 399, new balance shoes for only 1,437 and an UNISA handbag around 800 pesos. Plus, hassle free returns. I have no problem with my sizing because I also do additional research about the brand and their sizing. The lack of reviews doesn't bother me since most of the shops are well-known brands such as adidas, nike, puma, topshop, mango, steve madden, and etc. The only brands that I love that are not available in Zalora are Zara, Bershka, Uniqlo, Forever 21, and H&M. 😢 When I shop for authentic items I choose Zalora as my shopping platform, because other shopping platforms I know has a lot resellers and I really don't trust some resellers because some of them sell fakes or oem products and much worse is that they sell it in the same price as the authentic ones talk about being scammed.
New mobile version is just so slow and troublesome to use
Navigting the new version of zalora phone app is very slow and troublesome. Cannot swipe thru different sub-categories tab without items loading first. Example, if i want to see the Jeans sub-category under women’s clothing, i will need to swipe the tab to go the the Jeans. But in every swipe, i need to wait to let the items load to every precedent sub-category before i can browse the jeans. It takes a lot of time especially in Philippine setting as internet speed here are just terrible. Maybe this can be improved by letting users tap what tab they intend to see before items load.
Item was delayed until it was declared lost
I ordered a shoe product last November 12, 2018. Days and weeks are already gone and still my package was still not delivered. It was supposed to be delivered 2-3 days only since the delivery address is within the Metro Manila. I tried calling their contact number multiple times and no one is answering. I was assisted via email but they cannot tell me where the package is. I cannot cancel my order since they are telling me that they are still coordinating with their logistics team. As of today, December 12, 2018 I received an email from them that they are declaring the product as LOST as per their Logistics team.
Poor customer relations.
No backup plans for this kind of problem.
They won’t compensate since this is their fault.
- Zalora South East Asia Pte Ltd
- 97.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Chinese, Indonesian, Malay, Simplified Chinese, Traditional Chinese
- Age Rating
- Rated 4+
- © Zalora South East Asia Pte Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.