ShopSM 4+

Shop SM App

SM Retail, Inc.

Designed for iPad

    • Free



ShopSM is the one-stop app for all your shopping and grocery needs! Check out our selection of over 1,000+ Home, Fashion, Beauty, Babies & Kids, brands you love and trust. You want it—we’ve got it!

- Authentic Items
ShopSM is the official online shopping platform of The SM Store, the largest department store chain in the Philippines. We carry only 100% guaranteed authentic items from your all-time favorite brands like Crocs, Parisian, Adidas, Levi's, Surplus Shop, Dyson, Hosh, SM Home, Ace Hardware, Disney, Toy Kingdom, L’Oreal, and Maybelline.

- A Convenient Way to Shop
We want to make your everyday shopping super by making sure you have a hassle-free experience. Skip the long lines and the multiple travel expenses! Order through our app from the safety and comfort of your homes and have all your essentials delivered straight to your doorstep in no time.

- Exclusive Offers
Enjoy special offers exclusively on ShopSM. Save up on your purchases with our big monthly sales, promotions, and daily discounts you wouldn’t want to miss out on! You’ll also have early access to the hottest items on the market and weekly free shipping.

- Buyer Guarantee
Shop worry-free. Reach us through email, app and Messenger chat, and Instagram DMs for any concerns. You may also have your orders easily exchanged and returned for FREE (Return Policy applies) through any of The SM Store branches nearest your area should you need to.

- Secure Payment
We’ve got tons of payment options:: Cash On Delivery (Excluding SM Appliances), debit or credit card, BPI Online banking, GCash, PayMaya, or GrabPay! We also offer 0% interest installment plans for BDO, BPI, Metrobank, HSBC, and RCBC credit cardholders (min. spend P5,000).

- More to Discover
The ShopSM App is designed to be easy and simple to use. Enjoy multiple features that enhance your shopping experience such as quick logins through Facebook and Google, personalized recommendations, customer ratings and reviews, instant social media sharing, and push notifications to inform you of our promos.

You’re only a few taps away from shopping for the best deals!

Stay in the loop by following us on our socials!
Like us on FACEBOOK:
Follow us on INSTAGRAM: @shopsmph
Follow us on TIKTOK: shopsmofficial

What’s New

Version 4.13.2

We’re releasing optimizations for SM Live, our live-streaming shopping feature.
We’ve also fixed minor issues affecting links, push notifications, and order detail viewing.

Happy shopping!

Ratings and Reviews

3.0 out of 5
266 Ratings

266 Ratings

wigiela ,

Stocks are not updated+ Pick-up option takes too long to be processed.

It’s such a hassle to have the order cancelled especially when you paid it online because it would take too long again to have it refunded. Hope they could update their system regularly so we don’t order out of stock items.
I chose the pick-up option because i thought it would be faster. It’s still too long. Their customer service is also slow in giving me an update about my order.

Developer Response ,

Hi wigiela, we are sorry that you faced an issue. We appreciate your feedback and we'll make sure to take note of it for future improvements. For order concerns, please send us a note at so that we can further assist you.

tinachua ,

Super reliable

Deliver within the window selected. May dedicated number ka pa na makocontact regarding your order. Hindi ko maintindihan bakit ang baba ng rating ng app considering na super convenient gamitin nito. dati ibang grocery app gamit ko dito kasi fair pricing hindi napapatungan ng extra 5 to 10 pesos ang item.

siguro what could be improved on is yung sa mga missing item, alam ko busy yung staff pero sana magnote sila ng replacement kasi madalas di magets yung extra instruction kahit ulitin mo pa. or the way ng pag babag ng meat lalo pag gusto ng customer na hiwa hiwalay ang balot ng meat per specific grams ng order. pero overall ito yung app na hindi nagpasakit sa ulo ko like metromart pero yun nga dito kasi fair ang price. kaya di na ako umalis dito. even yung expiration date ng goods, maayos din. thank you ShopSM app salamat SM kasi may app na kayo di na kasi kami nakakalabas talaga ng bahay at all lahat delivery nalang.

antebellum ,

Payment system is bad

1. If you pay online, and stocks are not available, their staff will add any items to adjust your total amount. They don’t respond about refunds issue.
2. If you pay in cash, you have to have an exact amount because the delivery person they contacted don’t have the money on hand. They don’t inform the driver beforehand that they needed to shoulder the change.
3. Any issue about missing items you have to provide a proof yourself and send to them which is annoying because they make you work due to their error.

I wish there will be a company that really knows how to make a seamless system just like in other countries.

App Privacy

The developer, SM Retail, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Search History
  • Identifiers
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Search History
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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