iPhone Screenshots

Description

SM Malls are now online! Available in SM Megamall, SM North EDSA, SM MOA, SM City Fairview, SM Southmall, and SM Aura Premier. More malls coming soon!

We’re continuously improving our app to serve you better! Send us your suggestions and feedback through help@smmallsonline.com

SM Malls are now online! Available in SM Megamall, SM North EDSA, SM MOA, SM City Fairview, SM Southmall, and SM Aura Premier. More malls coming soon!

EASY & FUN MALLING
Enjoy a fresh, redesigned look. Shop with ease from a wide selection of products in electronics, beauty, essentials, fitness, restaurants, beverages, and so much more!

YOUR TRUSTED MALL BRANDS
Enjoy shopping for guaranteed-authentic items from trusted mall brands like Nike, adidas, Apple, Samsung, Acer, Watsons, and more!

MULTI-BRAND CHECKOUT, ONE DELIVERY FEE
Save on shipping -- no need to worry about multiple delivery fees. Buy multiple products from different brands all in one checkout, all with one delivery fee.

DELIVERY OR IN-STORE PICK UP
You can choose to have your orders delivered with Next-Day delivery from Shops and Express Food Delivery from Restaurants OR choose to pick it up from your nearby SM Mall.

EXCLUSIVE DEALS, SALES & VOUCHERS
Get up to P200 off on your first order by using the code SMGOESONLINE. Stay tuned for always-on deals, promos and sales every week. Take advantage of BIG discounts exclusively in our app.

What’s New

Version 2.6.8

Bug fixes

Ratings and Reviews

3.5 out of 5
243 Ratings

243 Ratings

archangelval ,

Bugs and suggestions

Bugs:
- items appear more than once
- even when I already saved a delivery address, I was asked to enter my delivery address again upon checkout
- filtering price does not show the price range

Suggestions:
- when u exit app and return, u are redirected to account, should retain where u left it to continue browsing products
- allow items added to cart to be clicked
- allow changing of size in cart
- when u add to cart food and non-food items at the same time, delivery is not found, only pickup, u should inform user why it is not allowed for delivery, info not found in faq
- allow using of SMAC and credit card, allow using of SMAC points as payment/deducted to total price
- allow to add reviews
- improve performance, clicking back button is very slow

Developer Response ,

Thanks for the valuable feedback, we really appreciate it. Please feel free to contact us at help@smmallsonline.com for more suggestions.

Jamiiest ,

Smooth & hassle-free customer journey!

• I ordered a laptop from Acer, and store manager personally called to confirm my order within minutes after I placed it on the app.
• Found out my laptop was defective after purchase, so I contacted the store manager and he was very responsive and accommodating. They had the unit replaced the same day.
• Good thing about SM Malls online is that you can be in direct contact with the store manager for your questions and concerns, and official receipt is issued immediately like regular transactions, so your replacement/refunds can be processed immediately as well.
• App could definitely be improved though.
• But overall, I had a smooth customer journey and would now prefer purchasing electronics here than in other e-commerce platforms.

Developer Response ,

Dear User, thank you for taking the time to write this review. Your kind words encourage us greatly and we're very pleased that you are happy with our service. Please feel free to contact us anytime at help@smmallsonline.com for any suggestions and do follow SM Malls Online on social media for the latest updates.

SirCaloy ,

It just doesnt work

Ok im into online shopping, almost everything i want to get i buy online. So when i saw this from SM i thought it would be great - adapting to the new normal..BUT...this app needs to be revamped if SM would want to be as successful as the other major online shopping apps such as lazada and Shoppee. Firstly- the app is unstable, it doesnt give direct you to the link when you click a certain product/category
Secondly- its all over the place yet empty
Thirdly- not user friendly, make it simpler
Finally- no appeal, i didnt feel excited to shop. Just plain boring. Nice try though SM, maybe you can find yourself better app developer than what you currently have

Developer Response ,

Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Please feel free to reach out to us at help@smmallsonline.com

App Privacy

The developer, SMPHI, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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