KE Live 4+
K-Electric
Designed for iPad
-
- Free
Screenshots
Description
The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. “KE Live” is a self-service solution designed for K-Electric customers providing various services on the go. “KE Live” is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.
Some current features include:
Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
SPEAK UP – Report Power Theft
Report Safety Hazard
LODGE COMPLAINTS of multiple nature:
Electricity Complaints
Billing Complaints
What’s New
Version 9.2.11
Features like Urdu Translation, Referral System, Automatic Navigation to a Specific Screen and other bug fixes are available in this version of the app.
Ratings and Reviews
Stuck at first screen
Since the last update, the app is not opening and is stuck at the first logo screen and not loading to the main screen.
Rest all functions before this update were really good.
Useless App
There is no point of this app when bill info is available on website.
If power supply is off the user already knows it.
I found one useful option of complaint lodgment however it is not working and showing network error. Moreover there is no option of pasting the copied comments in case app shows any error.
Your call center representative does not know anything, atleast utilize this medium to keep your users updated.
Developer Response ,
We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at Customer.care@ke.com.pk so that we can resolve the issue.
New version update notification
I have just updated the app to latest version and apparently when ever i open it, a popup comes asking me to update the app, it then logs me out and i have to login every time i launch the app. It was fine previously but broke after the update. Please fix it.
Developer Response ,
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on kelive.support@ke.com.pk so that we can get in touch with you and resolve the issue.
App Privacy
The developer, K-Electric, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You
The following data may be collected and linked to your identity:
- Location
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- K-Electric Limited
- Size
- 147.6 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyrights 2022 K-Electric. All Rights Reserved
- Price
- Free