PTCLTouch 17+

Pakistan Telecommunication Company Limited

Designed for iPad

    • Free



Welcome to the official PTCLTouch App!

You can manage your PTCL account through your smartphone with just a few taps.

About this App
Latest PTCLTouch App gives you freedom and ease, whether it is to pay your bills, order new service or register a complaint. Stay updated with PTCL Products & Services and exciting new promotional offers. Download now for an enhanced experience with our revamped and updated digital app.

What you can do?
• Easily place a new order for any PTCL product/service or check current order status
• Stay updated on new promotional offers
• Get your latest bill info and pay through debit/credit cards via PTCL e-Payment System
• Know your current data usage
• Conveniently register your telephone, internet, Charji/EVO and Smart TV complaint
• Check updated status of your registered complaint
• Customer Care support through PTCLTouch App
• Watch video tutorials on tips and tricks, get help from FAQs and live chat with our representative

Important Note:
PTCLTouch is the only officially launched iOS App for PTCL customers to provide mobile customer support, billing and payment facilities.

What’s New

Version 2.1.16

Enhancements and new customer experience features

Ratings and Reviews

2.2 out of 5
335 Ratings

335 Ratings

abru afridi ,

Password errors

I wish I could you 5 stars but unfortunately I can’t because when I give strong password mean Uppercase lowercase special character and numbers but it pop ups a message to put all these even sometimes I can’t receive a pin on number as well as on email but when i put it doesn’t work.
You should give five try to user to put the pin, full of time waste to wait for 30 mint for next try.
Kindly solve these bugs and errors or simply remove this app from app store

waleedbokhari786 ,

Problem in making account

I’m facing problem in Making account.. when they send me a confirmation pin on my cell and I put this number to confirm pin then the error pop up every time.. (that your password must that or that.. then I try the same they said but still it gives the error)
From a week I’m trying to make it but the same problem is going on. Kindly work on it checkout what’s a problem it..
I’m giving everything correct but the problem is same going on.

khrm.nasir ,

worst service

If there is an award for the worst service then PTCL is the only deserving company. World worst service goest to PTCL. Congrats. Every time they overcharge customers and blackmail them that we have to pay an extra amount every month. Number 1 blackmailer. Looting people and nothing else. Don’t ever try to use ptcl if you are a current user then switch to another service as soon as possible. They are looting people in a very smart way.

Developer Response ,

Hi, Please accept our apologies for the inconvenience caused. We would request you to please share details of your issue with us at We will resolve your concerns with priority.

App Privacy

The developer, Pakistan Telecommunication Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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