Welcome to the official PTCLTouch App!

You can manage your PTCL account through your smartphone with just a few taps.

About this App
Latest PTCLTouch App gives you freedom and ease, whether it is to pay your bills, order new service or register a complaint. Stay updated with PTCL Products & Services and exciting new promotional offers. Download now for an enhanced experience with our revamped and updated digital app.

What you can do?
• Easily place a new order for any PTCL product/service or check current order status
• Stay updated on new promotional offers
• Get your latest bill info and pay through debit/credit cards via PTCL e-Payment System
• Know your current data usage
• Conveniently register your telephone, internet, Charji/EVO and Smart TV complaint
• Check updated status of your registered complaint
• Customer Care support through PTCLTouch App
• Watch video tutorials on tips and tricks, get help from FAQs and live chat with our representative

Important Note:
PTCLTouch is the only officially launched iOS App for PTCL customers to provide mobile customer support, billing and payment facilities.

What’s New

Version 2.1.15

This version contains Login with Touch ID feature.

Ratings and Reviews

2.4 out of 5
227 Ratings

227 Ratings

bilal.48 ,

App is not responding

Please fix the bugs, I cannot open the product type from complain registeration.

Hope you’ll fix the other bugs also which will make the app better.

waleedbokhari786 ,

Problem in making account

I’m facing problem in Making account.. when they send me a confirmation pin on my cell and I put this number to confirm pin then the error pop up every time.. (that your password must that or that.. then I try the same they said but still it gives the error)
From a week I’m trying to make it but the same problem is going on. Kindly work on it checkout what’s a problem it..
I’m giving everything correct but the problem is same going on.

pak122 ,

Data usage

Data usage is not showing. Other information which are not important are showing but all informative things are not working.

App Privacy

The developer, Pakistan Telecommunication Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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