Dexcom ONE+ Continuous Glucose Monitoring
Diabetes goes where you go, now your glucose readings can too, with the Dexcom ONE+ Continuous Glucose Monitoring (CGM) system and mobile app†.
With the Dexcom ONE+ mobile app†, users can access their real-time glucose readings at a glance and set customisable alerts that can help warn of highs and lows, all with no finger pricks* or scanning. Discuss with your healthcare professional how you should use the information displayed on the Dexcom ONE+ to help manage your diabetes.
The Dexcom ONE+ mobile app† has been designed with enhanced features to help in the management of diabetes:
• The app-led onboarding allows users get started in a few clicks only.
• Share your glucose data with up to 10 followers who can monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app. Share and Follow functions require an internet connection.
• Key diabetes metrics displayed in the Clarity Card section of the mobile app, so that users can see both real-time and retrospective glucose data.**
• Event logging where users can track activities like meal intake, exercise sessions and insulin injections, helping them better understand their glucose patterns.1
• Alerts to notify users 12-hours before the end of a sensor session, so you can change your sensor when it’s convenient for you.1
Apple Watch:
• View your glucose information, trend graph, and alerts right from your wrist with the Dexcom ONE+ Apple Watch app. Watches require compatible smart device to use app.
Learn more at Dexcom.com.
This app is only for use with the Dexcom ONE+ Continuous Glucose Monitoring System.
*If your glucose alerts and readings from the Dexcom ONE+ do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions
† Smart device sold separately. For a list of compatible devices, visit www.dexcom.com/compatibility.
**An internet connection is required for patients to send their glucose data to Dexcom Clarity via a compatible smart device: dexcom.com/compatibility.
1 Dexcom ONE+ User Guide, 2023.
I have an issue with two things 1 I set up my alarm to 180 and it randomly goes back to 250, which is way too high and I have to change that multiple times in a day. I’ve had instances where I opened the app and it turned out that my sugar has been over 200s for some time and I didn’t get any notification because the alarm went back to 2502 when I get a notification about low/high sugar it’s only a little buzz that can be mistaken with a notification from any other app. even when I don’t have my phone on silent the notification is silent. when I open the app only then it plays a sound.I think that these notifications should be loud and persistent, because people don’t look at their phones every 5 minutes. they trust their CGMs and that the app will notify them when something is wrong. which is basically what CGMs are for.
FIX IT!
becix
Previously, the application worked great. After the update, which did automatically, all settings are reset at odd times. I had high sugar notifications set above 140 to have time to react, before the high level. Now it AUTMATICALLY jumps to 250! So the first notification of high levels is only when the sugar rises above 250! After all, this is putting your health at risk, the app is supposed to help you stay well, and it does the total opposite! This has been happening for more than 2 weeks now. Do something about it!
Annoying notifications
alice_ef
Sometimes I need my phone to be completely silent. Even then notifications from this app turn on and loudly scre that something is wrong. I’ve chenged settings so the notifications repeat less frequently as it really drove me crazy to have it yell so often. Unfortunatelly that doesn’t work really well either as my new schedule is not always respected. System notifications pop up too frequently as well. I know my sensor expired but I cannot do anything about it for at least another 24h hours… no need to remind me about it every 15-30 minutes or so! Really Annoying.
Great app with a major bug
saddamlennon
I do like the app, the way it works and communicates with the user.There is a major bug- high glucose alert threshold keeps resetting regularily. This has a really negative effect on my self control, I got used to rely on alerts, and my alert levels are way lower than 250. Such bug should be hotfixed immediately, but it has been present for a longer while already. Hope that Dexcom can improve on that.
Performance enhancement and bug fixes
For technical assistance please contact technical support at dexcom.com or contact your local Dexcom representative.
Version 1.7.0
The developer, Dexcom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
