FREENOW 4+

taxi, black cab, PHV, eScooter

Intelligent Apps GmbH

    • Free

Screenshots

Description

FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters and eBikes all directly through the app. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app

HOW IT WORKS - ESCOOTER & EBIKE
1. Switch to the 2-wheels tab
2. Find a eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


FEATURES
- The only ride-hailing app where you can choose an electric Black Cab, Eco Taxi or Private Ride every time you take a trip! Same great service, lower environmental impact.
- You can choose a black cab or a taxi with a partition screen to allow for social distancing.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face
- Convenient prebook feature available up to 4 days in advance making planning ahead that bit easier.
- All black cabs and wheelchair accessible taxi options are available for those requiring extra assistance.
- All drivers are reminded to sanitize their vehicle after every trip.


STREAMLINE YOUR BUSINESS TRAVEL
Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.

EASY AIRPORT TRANSFER
Book last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.

FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.

BOOK THE RIGHT VEHICLE FOR YOU
UK:
Black cab: Iconic British taxi with high-quality knowledgeable drivers
EV black cab: Electric black cab with high-quality knowledgeable drivers
Ride: Private hire vehicles with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book an eScooter directly in the app in London

Ireland:
Taxi: Book a taxi with a fully licenced driver with Ireland’s shortest waiting times
Taxi + Screen: Taxi with a partition screen offering you a more comfortable way to travel
Taxi XL: Taxi with more than 4 seats
Accessible Taxi: wheelchair accessible for those requiring extra assistance
Eco Taxi: Ireland’s largest electric and hybrid taxi fleet offering you a greener way to travel

TRAVEL ALL OVER EUROPE
The FREENOW service is available across 10 countries in over 100 European cities.

SUPPORT
If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.

What’s New

Version 12.32.0

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

Enjoying the app? Leave us a review.

Ratings and Reviews

4.8 out of 5
72.9K Ratings

72.9K Ratings

A’Rat ,

There has been a bug where I cannot click anything after loading an app

Hi, I have IPhone 12 mini & currently live in Łódź, Poland. I had this issue for a month now that I cannot use an app, because once it loads I’m unable to click any of elements like input or buttons. I’m mentioning my city because I have been visiting my family abroad recently, uninstalled app with cache and it seemed to work normally (and it had additional features due to region differences), but once I returned home it was stuck all over again :/

Developer Response ,

Hi A’Rat, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?

ngIOS ,

Serious issue with apple pay

Yesterday I had this situation: I wanted to order a taxi, but my apple payment was declined two times, so I’ve decided to use another taxi company. After 20min I’ve received a phonecall from the driver, that he’s waiting for me???? I’ve opened the app and it turned out that in fact the ride is on. BUT I COULDNT DELETE IT (?). I said the driver that its an error and he deleted it finally, BUT the money disappeared from my bank account. But the best part of the story is that it WAS NOT the first time. I had exactly the same situation few months ago. I hope the company will solve the problem and I’ll get my money back, and I really hope that someone will solve this issue because this is serious bug in the app and it’s really annoying.

Developer Response ,

Hello, thank you for your review. We are sorry to hear that your experience with FREE NOW was negative. We would like to verify your experience, so please send us your details from the address you registered the service with (e.g. via the form: https://support.free-now.com/hc/pl/requests/new)
 Best regards, FREE NOW team

Vanessabui ,

Driver canceled trip

I have to say I am very disappointed with this app. i had to pay for a trip that was canceled by the driver, he didn't arrive at the exact destination that i booked, he made me go look for him and then my trip was canceled with the excuse of waiting for me for a long time, Passengers have no duty to find the driver, except in special cases. So the driver is a professional scammer who just sits back and doesn't have to work but still makes money. The customer service specialist is not professional. I have been using this app for 3 years and this is the first time I feel that this app should not be used. I also advise you not to use this app because now there are not only Polish people working as drivers, but also some people from other countries who come to live and take this job but do not know the way, even using Google maps.

Developer Response ,

Hi Vanessabui, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?

App Privacy

The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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