I bought ticket on web (I created account by using google authentication) and than downloaded your app from AppStore. And now I can’t make login by google authentication because app doesn’t support it. How it possible to have different way to create account or login on app and web?! So now I can’t login into app and see my tickets. Also I tried to login by google in mobile version of infobus (I am using Firefox) and received error. It is looks like bug. Because in web I can change password for my account in profile settings but looks like that it changed password for my previous account on the same email. But old one I created by typing manually email (I hope, I don’t remember). So if you interested in fixing that. You can ask. But it is really uncomfortable for users.
Hello! Thanks for the details.It looks like you have a standard account (email + password), and Google Chrome was using its built-in Password Manager to autofill your credentials automatically. However, iOS (App Store) and Firefox use their own password systems and do not have access to passwords saved inside Chrome/Google Manager.To log in on Firefox or in the App Store app, please use the exact email and password you set up when registering. If you don't remember the password, you can reset it via the "Forgot Password" link on our site or reach out to our support team https://infobus.eu/ua/contacts. If you still encounter any issues, please send screenshots to pr@infobus.eu - we'll be happy to assist you!