MultiSport

Name: MultiSport
Rating: 4.7 (53913 reviews)
Author: Benefit Systems SA

Be active and healthy

Only for iPhone

Free

54k Ratings
Age Rating

9+
Years
Chart

No. 1
Sports
Developer

Benefit Systems SA
Language

EN
+ 1 More
Size

51.1
MB

iPhone

Already have a MultiSport card? Great! Download the MultiSport mobile app, which is like a card and your ID in one, and enjoy convenient access to sports facilities - no need to show your ID and the physical card. Enjoy many activities such as gym, swimming pool, fitness classes, tennis, badminton, dancing, martial arts, yoga, rope parks, and more. The MultiSport application supports an active lifestyle! These and plenty of other benefits are waiting for you in the app: • Mobile card - verify your identity in the application and quickly register entries with a QR code without showing the card or document. • Object finder - conveniently search for sports facilities in your area. • Additional cards - smoothly manage additional cards - MultiSport Kids and MultiSport Kids Aqua and share them with others to register group entries with children from one account. • Favorite objects - create lists of your favorite places and have them always at hand. :) • Online training - exercise any time and anywhere thanks to online workouts. There are also workouts for kids! • Backup QR code - register entries to facilities even when you're offline – the app has QR codes that are available without access to the internet. Who is it for? • For those that already have a MuliSport card and an active Multisport account. • The application is free and available in Poland.

Ratings & Reviews

4.7

out of 5

54k Ratings

The app has some issues
08/12/2022
Mbgqozoxopwnbsx
I keep getting logged out of my account without a reason on a daily basis. When I try to log back in, the app says my card number is already taken. Like a vicious circle.I must delete the app and then install it again, change password and then I can log in. My identity however needs to get verified every time after such incident. Time consuming and irritating.

Developer Response
In this case, please contact the hotline at: 22 242 42 42 or by e-mail at: mobile_opinie@benefitsystems.pl. We will look at the situation and try to explain it.
The app has some issues
08/12/2022
Mbgqozoxopwnbsx

I keep getting logged out of my account without a reason on a daily basis. When I try to log back in, the app says my card number is already taken. Like a vicious circle.I must delete the app and then install it again, change password and then I can log in. My identity however needs to get verified every time after such incident. Time consuming and irritating.
Developer Response 10/12/2022
In this case, please contact the hotline at: 22 242 42 42 or by e-mail at: mobile_opinie@benefitsystems.pl. We will look at the situation and try to explain it.
Issues with Multisport Card Management
13/08/2024
PWR77789
I am very disappointed with the Multisport card service. When ordering a card for my colleagues, I did not expect to encounter such a situation I lost access to my own card, even though it was paid for and should have been active for more than half a month. Not only did I lose access to a card that I had already paid for, but it turns out that I will have to wait until next month to get it back. This is not only unpleasant but also unfair. I believe this situation reveals significant shortcomings in the management of Multisport cards. I would expect the company to provide better customer service and more effectively resolve such issues. I hope the company takes action to prevent similar situations in the future.
Issues with Multisport Card Management
13/08/2024
PWR77789

I am very disappointed with the Multisport card service. When ordering a card for my colleagues, I did not expect to encounter such a situation I lost access to my own card, even though it was paid for and should have been active for more than half a month. Not only did I lose access to a card that I had already paid for, but it turns out that I will have to wait until next month to get it back. This is not only unpleasant but also unfair. I believe this situation reveals significant shortcomings in the management of Multisport cards. I would expect the company to provide better customer service and more effectively resolve such issues. I hope the company takes action to prevent similar situations in the future.
Errors
09/12/2021
el4546
After changing the card number on the website, cannot login to the application. Every time one of the scenario appears: 401 error, you don’t have permission to use the app, card number needed - after clicking “next” button several errors pops up/if giving the card number, shows that another user is already connected to this number. It’s incredibly annoying. I need to go back to use plastic card. 🤨Edit: Thanks to the support team and the magic they used to solve the problem, now app is working correctly. :)

Developer Response
Thanks for updating. If everything works fine, can you give us the maximum rating? Regards, MultiSport Team
Errors
09/12/2021
el4546

After changing the card number on the website, cannot login to the application. Every time one of the scenario appears: 401 error, you don’t have permission to use the app, card number needed - after clicking “next” button several errors pops up/if giving the card number, shows that another user is already connected to this number. It’s incredibly annoying. I need to go back to use plastic card. 🤨Edit: Thanks to the support team and the magic they used to solve the problem, now app is working correctly. :)
Developer Response 11/12/2021
Thanks for updating. If everything works fine, can you give us the maximum rating? Regards, MultiSport Team
One of the worst application ever
01/03/2023
OnlyTrueReviews07
As in tittle ,only horror comes after you turn it on, starting from design, continuing with glitches on every step, bugs with adding and removing cards , freezing with identification process, everything is so bad , that it’s hard to believe that someone’s really worked on this app at all.You think you can find an answers on help desk or via phone ? - gl.

Developer Response
Thank you for your feedback and any suggestions. We encourage you to report any irregularities at: mobile_opinie@benefitsystems.pl- we will look into it and do our best to fix it.
One of the worst application ever
01/03/2023
OnlyTrueReviews07

As in tittle ,only horror comes after you turn it on, starting from design, continuing with glitches on every step, bugs with adding and removing cards , freezing with identification process, everything is so bad , that it’s hard to believe that someone’s really worked on this app at all.You think you can find an answers on help desk or via phone ? - gl.
Developer Response 02/03/2023
Thank you for your feedback and any suggestions. We encourage you to report any irregularities at: mobile_opinie@benefitsystems.pl- we will look into it and do our best to fix it.

Search results have been enriched with relevant information about sports facilities. We have also implemented bug fixes and performance improvements to enhance the overall user experience.

Version 1.51.3 6 Aug

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Size: 51.1 MB
Category: Sports
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.
Languages: English and Polish
Age Rating: 9+

9+

Learn More

Contains
Health or Wellness Topics
Provider: Benefit Systems SA

Benefit Systems SA has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.

DUNS Number
367256786

Address
Pl. Europejski 2
00-844 Warszawa
Poland

Phone Number
+48 664072631

Email
hd@benefitsystems.pl