Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app.
Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world!
Imagine yourself browsing our feed and experiencing it live all at the same time.
Sounds exciting? Keep reading!
What if you found an item in our app and wanted you to know if it’s available in any of our stores? We have the answer to that — use our FIND IN STORE feature! This feature will show you all available sizes and colours and where we currently have them in stock.
Our app also comes handy when you’re already inside one of our stores.
Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? Scan the price tag — our SCAN & FIND feature will let you know!
Seen something you like and got inspired by? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock.
Save the items you love the most in your own list of favourites — just tap the HEART ICON.
Turn the H&M app into your own shopping tool — activate IN-STORE MODE when you visit one of our stores. See which of your favourite-marked items are available in the store you’re in, or nearby.
Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events!
Don’t miss out — download the H&M app now!
When you download the H&M app, we will process your data in accordance with our Privacy Notice. For more details on this, please go to hm.com.
The app is really nice, but I cannot enjoy fully the shopping experience due to the fact that there is no English version for Poland. Basically if I change the country, the language changes, but then I cannot shop in the country where I am based and I live. It will be much easier if the app provides an “international” option to use English also.
Baggy app and awful service
Hanna_pcgfp
I order a pack of 3 T-shirts, but only 2 of them arrived in the package. I went to the offline shop to return it. And they refused to accept it, because they said that such types of returns (when the wrong/damaged product arrived) should be handled only by postal mail. And there is no information about that in the application! And if using postal mail, I must pay for the delivery, even if it was shop mistake! The consultant said that after return I can ask for refund for that delivery, but don’t you think it is too much trouble for a customer in case of shop failure? Later I made another online order. And what do you think? Again the wrong item arrived! And again I must for the delivery to return it back!Also the app is baggy, I tried to pay one part with gift certificate online abd the other part with Apple Pay, but the Apple Pay failed to be selected with internal error message
Extremely Disappointed – App Still Not Working After Months
FemCAro
I’ve been a loyal H&M customer for years, but this app has become completely unusable. About six months ago, I reported an issue with my account — I couldn’t log in and was unable to access any of my membership benefits. I was told that the problem was “complicated” and that it would be resolved soon. Half a year later, nothing has changed.I eventually created a new account just to keep shopping, but after a short time the same issue happened again. Now I can’t even add products to my cart or log in at all. It’s extremely frustrating and disappointing, especially for someone who has been a regular customer.At this point, I expect some real action and communication from H&M. It shouldn’t take months to fix such basic technical problems in an app that millions of people
No horizontal version!
Zak Det
To all the ladies who have their ipad with morning coffee amd want to browse the shop: no horizontal version for you.. this is a huge step back. I mean like a basic functionality. (Bc im not talking about new buttons that are hugely misleading and no search item on the main page!!!!!) How do you see an app for clothes (!) being just in one vertical view? Who uses their ipad/tablet in a vertical view when buying clothes? Who?! Do you know how tablet stand looks like? Do you have any user experience people on the team? I was using this app for years. And now I just cannot. Lesson 101: one way to kill an app for the user. Hide basket wherever/hide search/make it only vertical. Uninstalling.
Thanks for shopping at H&M! We regularly update our app to fix bugs, improve performance and add new features to help you find the fashion you like!
This release contains a fix that improve the app stability.
Version 26.42.0
The developer, H&M, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Search History
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
Search History
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
