IKO 4+

Great app, but lacks customization

I've had a great time using IKO app - it is very functional, gathers a lot of options in one place and makes funds management easier. However, I spotted few issues and none of them were present in Santander mobile app:
- It seems default style of the account displaying cannot be changed - they are too big which lowers clarity. I would prefer an alternative, "compact" view.
- Same goes with fonts. They are big, limiting amount of information on the screen. Maybe some people need it, but customization would be a good middle ground.
- After I opened company profile, all my accounts are now mixed together. I also don't have the possibility to switch profiles (like it can be done in the online portal). I consider closing my company accounts and switch back to Santander because of this mess. I can't even imagine how messy this will get if I migrated my currency accounts as well.

Developer Response ,

Hello, please contact us by e-mail: iko@pkobp.pl, with all suggestions.

Work and functionality

Firstly want to say thanks to the dev team for a high quality product. It is working good and I didn’t find any problems with interface. It is clear and understandable.
But I have only one attention. If it is possible it will be a great function to receive notification from IKO that the service will be upgrade( day and time). Sometimes I had difficulties cause of that.
Will be happy to hear if my advice is useful.
Best regrets.

Medium quality

Wide range of functionality but there should be some improvements:
1) To have possibility to see card transactions history on actual date when transaction was made. Now payment by card that I made on 1 November can appear in the history by date as 20 November.. too late and too confusing, because gives absolutely wrong information! This is bad experience.
2) If i made currency exchange transaction between my own account - I want to see money movings at once, but not waiting 10 minutes or two days! It’s frustrating to not have currency exchange immediate result.
3) I want to have possibility of sanding money to another person account at weekend
4) It would be nice to have some statistics of financial expenses

Developer Response ,

Wszystkie uwagi przekażemy do zespołu odpowiedzialnego za rozwój IKO. Jeśli chodzi o przekazywanie pieniędzy w dni wolne, to klienci mogą korzystać z płatnych przelewów natychmiastowych – na końcu każdej dyspozycji można wybrać „Typ przelewu”.